Telecaller
6 days ago
**Job Summary**:
We are looking for a dedicated and enthusiastic **Telecaller** to join our team at Globalart. The main responsibility of this role is to connect with parents from our existing database (Different schools), explain the benefits of our program, schedule experience classes for their children, and ensure follow-ups to maximize attendance.
**Key Responsibilities**:
- Make outbound calls to parents from our provided database.
- Explain the Globalart program, its benefits, and encourage parents to enroll their children in an experience class.
- Schedule and confirm experience class appointments.
- Follow up and remind parents about their scheduled sessions.
- Address any queries from parents regarding the program.
- Maintain call records and update the database with feedback and responses.
**Key Requirements**:
- Strong communication skills in [English, Telugu & Hindi].
- Prior experience in telecalling, customer service.
- Ability to engage with parents and build rapport over the phone.
- Basic knowledge of MS Excel for data entry and follow-ups.
- Self-motivated, goal-oriented, and a team player.
**Job Types**: Full-time, Part-time, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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