Telecaller

1 day ago

Hyderabad District Telangana, India VARKY Technology Solutions Full time

Minimum **10+2 OR Graduate** in any field.
Additional training in sales or customer service is an advantage.

**Job Title**: Telecaller

**Location**: kukatpally, Hyderabad

**Job Type**: Full-time

**Experience**: Freshers OR Experience in collections

**Salary**: 18000 - 21000

**Job Summary**:
**Key Responsibilities**:
Make outbound calls to potential customers to promote products/services.
Answer inbound calls and address customer inquiries or complaints.
Maintain a database of customer interactions and update relevant information.
Follow up with customers for feedback, sales closures, and relationship management.
Meet daily/weekly/monthly targets for calls, leads, or conversions.
Provide information about company offerings in a professional and persuasive manner.
Work closely with the sales and marketing teams to improve outreach strategies.
Handle customer objections and resolve issues in a timely manner.

**Key Skills & Requirements**:
✔Strong verbal communication and active listening skills.
✔ Ability to build rapport with customers quickly.
✔ Basic knowledge of CRM software and data entry.
✔ Excellent negotiation and problem-solving skills.
✔Patience and ability to handle rejection positively.
✔ Multilingual skills (if applicable) are a plus.
✔Prior experience in telecalling, sales, or customer service is preferred.

**Education & Qualification**:

- Qualification : 10+2 OR Graduate
- Experience : Freshers OR Experience in collections (Telecalling)
- Language Proficiency : Good Communication Skills
- VETI 3 in English + Hindi + Telugu / Kannada / Tamil
- Certification : DRA Certification (mandatory)

Pay: ₹19,000.00 - ₹22,000.00 per month

Work Location: In person

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