Telemarketing Executive

1 week ago

Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Job Summary**:
The Telemarketing Executive is responsible for generating leads and sales by making outbound calls to potential customers. This role involves promoting products or services, understanding customer needs, and achieving sales targets. The Telemarketing Executive must have excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced environment.

**Key Responsibilities**:

- **Outbound Calling**:

- Make outbound calls to prospective customers from provided leads or databases.
- Introduce and promote products or services to potential customers.
- **Lead Generation and Qualification**:

- Identify and qualify potential leads based on predefined criteria.
- Gather and record customer information accurately during the call.
- **Sales and Conversion**:

- Persuade potential customers to purchase products or services.
- Achieve monthly sales targets and quotas.
- **Customer Relationship Management**:

- Build and maintain strong relationships with customers to foster repeat business.
- Follow up with customers to ensure satisfaction and address any concerns.
- **Product Knowledge**:

- Stay updated with product and service information, including features and benefits.
- Effectively communicate product details to customers.
- **Reporting and Feedback**:

- Maintain detailed records of calls and customer interactions in the CRM system.
- Provide regular feedback to the Telemarketing Manager on customer responses and call outcomes.
- **Team Collaboration**:

- Work closely with the sales and marketing teams to align strategies and improve sales processes.
- Participate in team meetings, training sessions, and performance reviews.

**Qualifications**:

- **Education**: High school diploma or equivalent. A bachelor’s degree in business, marketing, or a related field is a plus.
- **Experience**: Previous experience in telemarketing, sales, or customer service is preferred.
- **Skills**:

- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to handle objections and rejections positively.

**Personal Attributes**:

- Highly motivated and goal-oriented.
- Positive and energetic attitude.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.

**CONTACT US:
88722 99555
**Job Types**: Full-time, Fresher

Pay: ₹8,865.28 - ₹26,275.20 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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