Tele Calling Executive

4 days ago

Mohali Punjab, India Fidus Assets Pvt Ltd Full time

**Job Summary**:
We are seeking an enthusiastic and goal-oriented **Telemarketing Executive** to join our growing team. In this role, you will be responsible for generating leads, reaching out to potential customers, and promoting our products/services over the phone. Your ability to communicate effectively, handle objections, and convert leads into appointments or sales will directly impact our business growth.

**Key Responsibilities**:

- Conduct outbound calls to prospective customers from provided databases or leads.
- Introduce and promote company products or services to potential clients.
- Follow communication scripts and customize conversation based on customer profiles.
- Understand customer needs and suggest appropriate solutions or products.
- Capture and update accurate customer information in CRM systems.
- Schedule appointments or demos for the sales team as needed.
- Handle inbound calls and resolve customer queries or objections in a professional manner.
- Meet or exceed daily/weekly call and conversion targets.
- Provide feedback on call outcomes and customer responses to the team.
- Collaborate with the sales and marketing departments to refine outreach strategies.

**Requirements**:

- Proven experience in telemarketing, telesales, customer service, or a related role (preferred).
- Excellent verbal communication skills.
- Strong listening, persuasion, and negotiation skills.
- Familiarity with CRM tools

**Key Competencies**:

- Confidence and self-motivation
- Persistence and resilience
- Target-driven approach
- Customer-centric mindset
- Time management and organizational skills

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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