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Marketing Executive

2 weeks ago

Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Job Description: Telemarketing Executive**

**Position Overview**:
A Telemarketing Executive is responsible for promoting products or services over the phone to potential customers. The primary objective is to generate sales leads, schedule appointments, or directly sell products or services through effective communication and persuasion techniques.

Key Responsibilities:

- Outbound Calling: Making outbound calls to prospective customers from provided lead lists or databases.
- Product/Service Pitching: Introducing and explaining the features and benefits of products or services to potential customers.
- Lead Generation: Identifying and qualifying sales leads through effective questioning and probing techniques.
- Appointment Setting: Scheduling appointments or meetings for sales representatives with interested prospects.
- Sales Closure: Directly selling products or services over the phone and achieving sales targets.
- Follow-up: Following up with potential customers who have shown interest but have not yet made a purchase or scheduled an appointment.
- Customer Relationship Management: Building and maintaining positive relationships with customers to encourage repeat business and referrals.
- Market Research: Gathering feedback from customers and reporting insights to the sales and marketing teams.
- Reporting: Maintaining accurate records of calls, leads, sales, and other relevant data in CRM systems or databases.
- Adhering to Regulations: Ensuring compliance with telemarketing regulations, including Do Not Call (DNC) lists and privacy laws.

Skills and Qualifications:

- Excellent Communication Skills: Strong verbal communication skills to effectively convey product information and persuade customers.
- Persuasion Skills: Ability to influence and persuade potential customers to make a purchase or schedule an appointment.
- Active Listening: Capacity to listen attentively to customer needs and respond appropriately to objections or concerns.
- Sales Aptitude: Basic understanding of sales principles and techniques, including objection handling and closing strategies.
- Resilience: Ability to handle rejection and persist in making calls to achieve sales targets.
- Time Management: Effective time management skills to prioritize tasks and maximize productivity during calling hours.
- Customer Focus: Dedication to providing exceptional customer service and building long-term relationships with customers.
- Teamwork: Willingness to collaborate with colleagues and support team goals.
- Adaptability: Ability to adapt to changing scripts, products, or market conditions.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,574.30 - ₹32,371.63 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Marketing: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person