Retail Trainer

3 days ago

Karnataka, India Make Your Own Perfume (MYOP) LLP Full time

Key Responsibilities:
*On-Field Store Training & Evaluation*

Conduct hands-on training sessions directly in stores for front-line staff.

Assess and evaluate in-store team performance against training objectives and SOPs.

Identify knowledge or skill gaps and provide immediate coaching.

*General Training Sessions*

Design and deliver scheduled training sessions on customer service, sales techniques, product knowledge, and operations.

Update training materials regularly based on operational and product updates.

*New Joiners Training*

Conduct induction and onboarding programs for new hires.

Ensure new employees understand company values, policies, systems, and retail expectations.

Monitor and support their early performance to ensure smooth integration.

*Store Visits & Travel*

Be open and willing to travel to different store locations as needed.

Provide support to underperforming stores or newly opened branches.

Schedule regular follow-up visits for on-site reinforcement training.

*Staff Evaluation*

Perform periodic evaluations of store employees based on pre-defined KPIs.

Provide feedback to store managers and HR based on training impact and staff growth.

Contribute to succession planning by identifying high-potential employees.

*Daily Activity & Reporting*

Maintain detailed records of training sessions, attendance, feedback, and outcomes.

Generate and submit daily/weekly reports on training activities and store observations.

Use reports to highlight areas for improvement and suggest actionable plans.

**Benefits**:
ESI

TA

PF

Health Insurance

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