Customer Service Representative

Understanding the products and services provided by the company. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Maintaining records of...

About SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...

About SpecscartSpecscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce platform...

We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...

**About Specscart** Specscart is the fastest-growing eyewear business in the UK, revolutionising the industry by redefining how people perceive eyeglasses. Over the past seven years, we have achieved an impressive year-on-year growth rate of 98%. With three smart retail stores across the UK, a state-of-the-art glazing lab in Manchester, and an e-commerce...

**Job Description-Customer Care Associate** Work Week - Monday to Saturday Sundays are fixed off Shift Time - 9 AM to 6 PM Interview - F2F Only Requirement: - Any graduate. - Excellent communication skills (Written & verbal). - Should have at least 1-year experience in customer service. - Should be confident and patient - Should be able to take any...

Role: Customer Support Representative Location: Faridabad **Salary**: 15k-20k Job Responsibilities: Troubleshooting: Assist customers with technical issues, product usage, and other inquiries related to our products or services. Troubleshoot and resolve problems to ensure customer satisfaction. Order Processing: Handle customer orders, track shipments,...

Specscart is one of the fastest growing online eyewear stores in the UK. A team of young professionals who are changing the eyewear industry. Specscart is a Britain-born startup which is born to bring justice to the eyewear market by making eyewear a Fast-moving fashion accessory. A startup which is born to change glasses from being just an instrument for...

Maintain a database of customer information and interactions*. - Make outbound AND INBOUND calls to potential clients to introduce our services **Job Type**: Fresher Pay: From ₹8,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1...

ob purpose: To process and manage bookings To process booking payments To monitor guest activity from checkin to checkout Provide assistance to the guests over calls Respond to guest complaints Required Qualification - Previous Call Center Experience / Customer Service is required. - Excellent Verbal and Written English Communication - Computer...