Customer Relations Officer

3 days ago

Puducherry, India Proscuba Marine Technology PVt Ltd Full time

**Job Title: Customer Relations Officer**

**Location: ( Temple Adventures) #9A, Gandhi St., Colas Nagar,**

**Opposite India Gandhi Stadium**

**Pondicherry, India.**

Department: Admin Department, Bookings Division.

Report To: Bookings Team Manager

Work Time: In Office: 9AM-6PM ; On Call : 6AM - 8PM

**Duties and responsibilities**:
To handle HOTLINE - 1, answer the

queries of the customer on call. Send them the required details

through any means possible. Convert potential customers to

bookings, make the bookings and coordinate.

∙Attending the calls from 6AM to 8PM

∙Make bookings and recording it

∙Handling customers in soft and kind manner

∙Perform related duties as assigned by the supervisor

∙Maintain complaints with all company policies and procedures

Education and Experience:
∙Excellent verbal communication skills with multi lingual

capacity (English is must)

∙The preferable languages - Hindi, Tamil, Malayalam, Telugu

etc.,

∙Basic degree with average score

∙Good in handling gadgets like smart phone and computer

∙Must be able to work extremely well and meet the dead lines

while maintaining a positive attitude and providing exemplary

customer services

∙Ability to work truthfully and in co ordination with the team to

reach the decided goals

∙Experience if any preferred

Physical Requirement:
∙Handling HOTLINE without any complaints

**Salary Payable**:
**∙Based on the skills and experience**

**Salary**: ₹15,000.00 - ₹17,500.00 per month

**Benefits**:

- Food allowance

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Pondicherry, Puducherry: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Rate your Hindi skills.1) Beginner 2) Intermediate 3) Fluent 4) Mother tongue

**Experience**:

- total work: 1 year (preferred)
- Customer relationship management: 1 year (preferred)

**Language**:

- Telugu (preferred)
- Malayalam (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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