Customer Relationship Officer

1 day ago

Puducherry, India TMI Group IN Full time

**Job Information**:
- Salary
- **₹ 300000 - 450000**- No. of Openings
- **2 opening**- Required Skills:

- **Dealer management,sales,channel sales**- Job Experience:

- **1 - 5 years**- Job Qualifications
- **Bachelor's Degree**

**About the Role**:

- Responsible for achievement of agreed sales target/ objectives for the defined location
- In charge of all local marketing activities for the location
- Responsible for all commercial transactions with the channel partners
- Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc)
- Responsible for business development, influencer and channel engagement and professional pricing co ordination
- Ensure that distributors/ contractors provide an appropriate service as per service level agreement
- Network Management (Product Placement, range selling, etc)
- Provide information on competitors’ activities (promotions, price changes, new products, new dealer/ store opening, new initiatives, market issues etc)
- Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index
- Sales Promotion Activities Execution and Customer Service:

- Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations
- Customer Relationship Management

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