Customer Care Agent

2 days ago

Puducherry, India Acesoft - LIVEPRO CUSTOMER SERVICE PRIVATE LIMITED Full time

**Acesoft - INC- Canada**

We are seeking energetic and enthusiastic Non-Voice Business Executives to join our amazing team You will be responsible for helping US / Canadian customers by providing assistance. Proficiency in English is mandatory. Training will be provided.

Attractive Salary package, perks, performance-wise bonus package, friendly office atmosphere to work with, free training sections.

**Responsibilities**:

- Handle incoming customer support and inquiries.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Provide accurate information to customers.
- Update documents and records based on customer interactions.
- Build a rapport with customers.
- Must follow the rules and regulations of the company policies.

Qualifications:

- Excellence in written and verbal communication skills in the ENGLISH language.
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Job Types: Full-time, Permanent.
- Junior: 0-1 years, senior: 1-3 years of experience in Voice or Non-Voice customer support, Fresher can also apply.

Schedule:

- 8-hour shift excluding break time.
- Weekly 5 working days.
- Rotational Shift
- Ability to reliably commute or willingness to relocate before work start date.
- Job Location: PONDICHERRY
- HR: Kavya Nithin (7907038402)

**Job Types**: Full-time, Regular / Permanent

**Salary**: Starting from ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- PONDICHERRY Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

*Speak with the employer*
+91 8943939349

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Flexible shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- NEAR BAJAJ TWO SHOWROOM, Puducherry - 605004, Puducherry: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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