Chat Support Executive

1 week ago


Banjara Hills Hyderabad Telangana, India VEOCI iPrime Services Pvt Ltd Full time

Key Responsibilities:*

1. *Customer Support:*
- Respond to customer inquiries via live chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a timely and professional manner.
- Escalate complex issues to senior support agents or technical teams.

2. *Communication:*
- Engage with customers in a friendly, empathetic, and professional manner.
- Provide product information, troubleshooting tips, and solutions.

3. *Issue Resolution:*
- Troubleshoot and resolve technical issues.
- Follow up with customers to ensure issues are resolved.

4. *Documentation:*
- Document customer interactions and feedback.
- Update CRM or support software with customer information and issue resolution details.

5. *Performance Metrics:*
- Meet chat response time, resolution rate, and customer satisfaction targets.

**For more information contact our HR Ruhi +91 7983102662**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,532.74 - ₹31,693.48 per month

Schedule:

- Day shift
- Morning shift
- Night shift

Work Location: In person

**Speak with the employer**
+91 7983102662



  • Ameerpet, Hyderabad, Telangana, India GADWAL WEAVERS SOCIETY Full time

    **Job Title**: **Chat Support Executive** Gadwal Weavers Society, Ameerpet, Hyd **Job Type**: Full-Time **About the Role**: We are looking for a skilled and customer-focused **Chat Support Executive** with 1-5 years of experience to join our support team. You will be responsible for handling customer queries efficiently through live chat, ensuring...


  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greetings From Scorelabs Inc Scorelabs Hiring Experienced Chat Support Executives Chat Support: Provide efficient and professional chat-based support to clients by Proven experience in chat-based customer support or a related field is a plus. Required Candidate profilePerson Should have Minimum 1 Year Of Exp In Any International Chat Excellent typing...


  • Hyderabad, Telangana, India Prowess Software Services Pvt Ltd Full time ₹ 1,08,000 - ₹ 3,24,000 per year

    Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...

  • Chat Support Intern

    7 days ago


    Hyderabad, Telangana, India SkillDzire Technologies Pvt Ltd Full time

    **Immediate Requirement - Chat Support Intern(Freshers)** Company: SkillDzire Technologies Location: Hyderabad ( Work From Home ) Role: Chat Support Intern preferable languages - English,telugu(mandatory) kannada,Tamil & hindi(optional) **Responsibilities**: Responding to chat queries from students and faculties Eligibility: Laptop and good internet...


  • Kukatpally, Hyderabad, Telangana, India Cindrel Systems Full time

    Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...


  • Hyderabad, Telangana, India Digitide Solutions Full time

    **Job Opening: International Chat Support — Hyderabad** **Requirements**: - Excellent English communication skills - Minimum 1 year (12 months) experience in International Dual Chat support - Comfortable with night shifts - Ready to join immediately - Work from office **Work Details**: - 5 days a week (rotational off) - Both-side cab facility...


  • Ameerpet, Hyderabad, Telangana, India Squire Information Technologies Pvt Ltd Full time

    Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...


  • Banjara Hills, Telangana, India Expansure IT Solutions Private Limited Full time ₹ 1,80,000 - ₹ 2,70,000 per year

    We are seeking a motivated, empathetic, and customer-focused professional to join our U.S.-based customer service team. As a Global Customer Support Executive, you will serve as the first point of contact for clients, delivering exceptional service through inbound calls and chat interactions. Your role will involve understanding client needs, collecting...


  • Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full time

    Greetings from **3GHR Services!!!** We are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in...