Chat Support Executive
5 days ago
Key Responsibilities:*
1. *Customer Support:*
- Respond to customer inquiries via live chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a timely and professional manner.
- Escalate complex issues to senior support agents or technical teams.
2. *Communication:*
- Engage with customers in a friendly, empathetic, and professional manner.
- Provide product information, troubleshooting tips, and solutions.
3. *Issue Resolution:*
- Troubleshoot and resolve technical issues.
- Follow up with customers to ensure issues are resolved.
4. *Documentation:*
- Document customer interactions and feedback.
- Update CRM or support software with customer information and issue resolution details.
5. *Performance Metrics:*
- Meet chat response time, resolution rate, and customer satisfaction targets.
**For more information contact our HR Ruhi +91 7983102662**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,532.74 - ₹31,693.48 per month
Schedule:
- Day shift
- Morning shift
- Night shift
Work Location: In person
**Speak with the employer**
+91 7983102662
-
Chat Support Executive
1 day ago
Jubilee Hills, Hyderabad, Telangana, India Provost Solutions Full timeUrgent Requirement Position: - Chat Support Executive Qualification: - Any Graduate **Salary**: - 15k Experience: - Freshers Languages: - Fluent English Gender: - Females Location: - Madhapur **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (required) **Language**: - English (required) **Speak...
-
Customer Support
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India SuhaniPittie | Zorya Fashions Pvt. Ltd. Full time**POSITION: CUSTOMER SUPPORT /CRM EXECUTIVE** **LOCATION**:Banjara Hills, Hyderabad **TYPE**:Full time, at location **Role and responsibilities**: - Ensure a delightful experience for online shoppers - Escalating and resolving areas of concern as raised by clients. - Liaising with internal departments to ensure client queries/concerns are addressed...
-
Chat Support Executive
2 weeks ago
Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 6,00,000 per yearGreetings From Scorelabs Inc Scorelabs Hiring Experienced Chat Support Executives Chat Support: Provide efficient and professional chat-based support to clients by Proven experience in chat-based customer support or a related field is a plus. Required Candidate profilePerson Should have Minimum 1 Year Of Exp In Any International Chat Excellent typing...
-
Customer Chat Support Executive
1 day ago
Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time**Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...
-
Chat Support Executive
1 day ago
Hyderabad, Telangana, India IntouchCX Full timeCertainly! Here’s a sample job posting statement for an International Non-Voice Process role with a focus on excellent grammar skills: **Job Title: International Non-Voice Process Executive** **Company**: IntouchCX **Job Type**: [Full-time] [Briefly introduce your company and its mission.] **Key Responsibilities**: - Ensure all written correspondence...
-
Chat Support Executive
2 weeks ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...
-
Chat Support Intern
3 days ago
Hyderabad, Telangana, India SkillDzire Technologies Pvt Ltd Full time**Immediate Requirement - Chat Support Intern(Freshers)** Company: SkillDzire Technologies Location: Hyderabad ( Work From Home ) Role: Chat Support Intern preferable languages - English,telugu(mandatory) kannada,Tamil & hindi(optional) **Responsibilities**: Responding to chat queries from students and faculties Eligibility: Laptop and good internet...
-
International Chat Support
5 days ago
Hyderabad, Telangana, India Digitide Solutions Full time**Job Opening: International Chat Support — Hyderabad** **Requirements**: - Excellent English communication skills - Minimum 1 year (12 months) experience in International Dual Chat support - Comfortable with night shifts - Ready to join immediately - Work from office **Work Details**: - 5 days a week (rotational off) - Both-side cab facility...
-
Chat Support Executive
7 days ago
Ameerpet, Hyderabad, Telangana, India Squire Information Technologies Pvt Ltd Full timeKey Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...
-
Chat Support Executive
2 weeks ago
Hyderabad, India Kk Software Associates (Global) Private Limited Full timeJob Description Description We are looking for a Chat Support Executive to provide exceptional customer service through our chat platform. The ideal candidate should have 1-3 years of experience in a similar role in the Indian job market context. The successful candidate will be able to quickly understand customer issues, provide accurate information, and...