Chat Support Executive

3 days ago


Ameerpet Hyderabad Telangana, India Squire Information Technologies Pvt Ltd Full time

Key Responsibilities:*

1. *Customer Support:*
- Respond to customer inquiries via live chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a timely and professional manner.
- Escalate complex issues to senior support agents or technical teams.

2. *Communication:*
- Engage with customers in a friendly, empathetic, and professional manner.
- Provide product information, troubleshooting tips, and solutions.

3. *Issue Resolution:*
- Troubleshoot and resolve technical issues.
- Follow up with customers to ensure issues are resolved.

4. *Documentation:*
- Document customer interactions and feedback.
- Update CRM or support software with customer information and issue resolution details.

5. *Performance Metrics:*
- Meet chat response time, resolution rate, and customer satisfaction targets.

**For more information contact our HR Tuba +91 9286288401**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,532.74 - ₹31,693.48 per month

Schedule:

- Day shift
- Morning shift
- Night shift

Work Location: In person

**Speak with the employer**
+91 9286288401



  • Santoshnagar, Hyderabad, Telangana, India EasyRewardz Software Services Private Limited Full time

    Chat Support Executive provides customer service via live chat, responding to inquiries, resolving issues, and ensuring customer satisfaction. They are responsible for handling a high volume of chats, maintaining a positive and professional demeanor, and escalating complex issues as needed. Key skills include strong communication, problem-solving, and the...


  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greetings From Scorelabs Inc Scorelabs Hiring Experienced Chat Support Executives Chat Support: Provide efficient and professional chat-based support to clients by Proven experience in chat-based customer support or a related field is a plus. Required Candidate profilePerson Should have Minimum 1 Year Of Exp In Any International Chat Excellent typing...


  • Hyderabad, Telangana, India Crowdnetic Technologies Private Limited Full time

    **Job Title: Customer Support Executive** **Location: Arena towers, NSL Building, Uppal Hyderabad-500039** **About Us** **Crowdnetic Technologies Private Limited is an unlisted private company incorporated on 18 January 2016. It is classified as a private subsidiary of FinMkt.Inc., New York and is in Hyderabad, Telangana.** **Job description** Deliver...


  • Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Greetings from Scorelabs Inc. Scorelabs Inc Hiring Chat Support Executives For International Process Willing to Work In Rotational Shifts Monitor and respond to customer inquiries on social media/chat Call / What's app Suvarna Required Candidate profileGraduate – Minimum 1 year experience (chat experience preferred) Undergraduate / B.Tech – Minimum...


  • Hyderabad, Telangana, India Prowess Software Services Pvt Ltd Full time ₹ 1,08,000 - ₹ 3,24,000 per year

    Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities:...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    About IntouchCX:IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and social...


  • Kukatpally, Hyderabad, Telangana, India Cindrel Systems Full time

    Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic,...


  • Hyderabad, Telangana, India Digitide Solutions Full time

    **Job Opening: International Chat Support — Hyderabad** **Requirements**: - Excellent English communication skills - Minimum 1 year (12 months) experience in International Dual Chat support - Comfortable with night shifts - Ready to join immediately - Work from office **Work Details**: - 5 days a week (rotational off) - Both-side cab facility...


  • Begumpet, Hyderabad, Telangana, India 3G HR SERVICES Full time

    Greetings from **3GHR Services!!!** We are hiring for **"Domestic Chat Process"** **JOB DESCRIPTION**: Position: Domestic Chat Process Exp: min 0.8 months Package: up to 3.0 LPA Location: Begumpet Qualification: Any graduate Rotational week off & Rotational shift 6 Days working, Day Shift **Skills**: Excellent comms in Hindi & English Experience in...