Customer Support Officer

**Job Title: Customer Support /Client Communications** - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. - Take the extra mile to...

Job Title: Customer Support ExecutiveLocation: ChennaiExperience: 0 to 1 YearAbout the Role:We are looking for a motivated and enthusiastic Customer Support Executive to join our team. The ideal candidate should have basic knowledge of ERP products and a passion for delivering excellent customer service. This role is a great opportunity for freshers or...

**Job Title**: Customer Support Executive **Location**: Chennai **Experience**: 0 to 1 Year **About the Role**: **Key Responsibilities**: - Provide accurate and timely information regarding **ERP products, services, and company policies.**: - Assist customers in resolving basic issues or escalate complex cases to the senior support team when required. -...

_**Job Title: Customer Support /Client Communications**_ - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.Take the extra mile to engage...

**Job Title: Customer Support /Client Communications** - Handlecustomer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keeprecords of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. - Taketheextra mile to engage...

**Job Title**: Customer Support Executive **Company**: Sitril Property Management **Location**: Karapakkam, Chennai **Work Type**: Work from Office **Salary**: ₹15,000 per month **Working Days**: Monday to Saturday **Experience**: 1 to 2 years **Job Summary**: **Key Responsibilities**: - Handle inbound and outbound customer calls and messages - Resolve...

**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...

Job Title: Customer Service Associate - Inbound Voice Location: Chennai (Work from Office) About the Role Salary - ₹3.0 LPA to ₹3.8 LPA (based on experience and current CTC) Eligibility - Education: Graduates or Postgraduates only - Minimum 1 year of experience in a BPO (Inbound Voice Process) - Excellent English communication skills (verbal and...

Job Role : Customer Support Executive Package: FOR FRESHERS - 3 LPA FOR EXPERIENCED - 4.5 LPA Job responsibilities - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain...

Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan. - Converting a suspect to a prospect. This involves the following: - Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. - This will also involve making calls at different times in order to...