Customer Support/front Desk

3 days ago


Egmore Chennai Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

_**Job Title: Customer Support /Client Communications**_
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.Main Duties and Responsibilities: To take ownership of and resolve customer enquiries and communications including those requiring referral to other services, agencies, stakeholders and organisations by providing assistance, advice and information. To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with theobjective of achieving first contact resolution. To respond to telephone (24*7), electronic or face-to-face service requests, enquiries and customer communications, utilising Information and Communications Technology (ICT) to improveservice delivery and efficiency. To operate the Council’s cash handling and payment facilities including the acceptance, allocation and reconciliation of payments made. To act as an advocate for the Customer First Contact Centre, promoting positive communicationacross the organisation encouraging constructive and effective relationships. To ensure that the terms of the Data Protection Act are adhered to, confidentiality maintained at all times and the guidelines for the release of information are followed. Counter Sales will hold an added advantage and must be flexible to attend the stalls and events

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Willingness to travel:

- 25% (required)

Work Location: In person


  • Front Desk

    3 days ago


    Coimbatore, Tamil Nadu, India Champ Full time

    **Front Desk & Customer Experience Executive (For Computer Hardware company)** **Job Title**: Front Desk & Customer Experience Executive **Department**: Service Center Operations **Location**: Onsite (Service Center) **Reporting to**: Service Operations Team Leader **Key Responsibilities**: - **Customer Interaction & Service Coordination**: - Welcome and...


  • West Mambalam, Chennai, Tamil Nadu, India Sweat Fitness Arena Full time

    **Job Title**: Front Desk & Sales Executive **Location**: West mambalam, Chennai **Job Summary**: As a Front Desk and Sales Executive, you will be the first point of contact for members and visitors. Your role includes welcoming guests, handling inquiries, managing memberships, and driving sales through effective communication and customer service. **Key...


  • Madipakkam, Chennai, Tamil Nadu, India First Step Fitness Studio Full time

    Male or Female front desk executive with pleasant and friendly representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be...


  • Chennai, Tamil Nadu, India Frokme Full time

    **Job Summary**: The Front Office Desk Sales Executive is the first point of contact for members and visitors, responsible for creating a welcoming environment while driving membership sales. This role combines front-desk administration with proactive sales, ensuring excellent customer service, smooth daily operations, and achievement of revenue...

  • Front Desk Executive

    2 weeks ago


    Virugambakkam, Chennai, Tamil Nadu, India VLABS & SOLUTIONS Full time

    The Front Desk Executive is responsible for creating a welcoming environment for visitors and ensuring smooth front-office operations. This role involves handling inquiries, coordinating office activities, and providing administrative support. **Key Responsibilities**: - Greet and assist visitors, ensuring a positive first impression. - Maintain visitor...


  • Perambur, Chennai, Tamil Nadu, India Crimson Schools Full time

    **Role Summary** We are seeking a **polite and organized Front Desk Executive** to be the first point of contact at Crimson Schools, Chennai. The role involves welcoming visitors, managing front desk operations, handling phone calls and inquiries, and supporting administrative tasks to ensure smooth functioning of the reception area. **Key...


  • Egmore, Chennai, Tamil Nadu, India LogFix SCM Solutions Pvt Ltd Full time

    **Job Title: Customer Support /Client Communications**: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. - Take the extra mile to...


  • Teynampet, Chennai, Tamil Nadu, India Buddhi Clinic Full time

    Welcome and greet visitors, clients, and employees in a friendly and professional manner. - Answer and direct incoming phone calls to the appropriate person or department. - Assist with inquiries and provide basic information to callers and visitors. - Provide administrative support, including sorting and distributing mail, managing appointments, and...


  • Chennai, Tamil Nadu, India hirring Full time ₹ 4,20,000 - ₹ 6,30,000 per year

    Job Title: Front Desk ExecutiveDepartment: Front DeskReports To: Regional Head/ National HeadJob Description:We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting...

  • Front Desk

    1 week ago


    Alandur, Chennai, Tamil Nadu, India Touchmark Descience Pvt Ltd Full time

    **Job Title**: Front Desk & Female Telecalling **Languages Known**: Must be fluent in Telugu and Kannada **Role and Responsibilities**: - Handle incoming service calls and log them accurately in the system. - Coordinate with field engineers for timely resolution of service requests. - Maintain call records and ensure proper documentation of each service...