Business Operations Associate

**Role**: Business Operations Associate - India

**Location**: Remote working (India)

**Salary**:INR 7,00,000 to INR 10,00,000 depending on experience, plus generous ESOPs

**Hours**:Full-Time 40 hours per week

**About Vestd**:
Vestd is the leading sharetech platform for share schemes and business admin.

Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and helps founders seeking investment.

Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team.

Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world - and we hold ourselves to the highest social and environmental standards.

If you’d like to learn more about Vestd, check out this short video from our founder, Ifty.

**Equality, diversity and inclusion (EDI) at Vestd**:
At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts.

**Requirements**:
**The role***:
As a Business Operations Associate at Vestd, you will play a crucial role in supporting back-office functions across the entire platform from day one. You’ll work closely with our Customer Success team and be involved in operational processes related to SPVs, equity schemes, and structured legal documentation.

This position offers plenty of scope for development into a diverse and dynamic role, depending on your interests and strengths. You’ll be trusted with important responsibilities early on, and you’ll have the opportunity to shape how we work as we grow.

The role requires meticulous attention to detail, the ability to follow complex, rule-based processes, and a curiosity for how things can be improved. A proactive mindset, combined with a willingness to learn, will help you thrive here. Vestd will provide you with full training, ongoing support, and the tools you need to succeed in a collaborative, remote-first environment.

**The primary responsibilities of this role**:
We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role:

- Support the Customer Success team by managing high-volume, detail-oriented tasks
- Work with SPV-related operations, handling structured documents and compliance requirements
- Interpret legal and financial documents, ensuring all data is accurate and compliant
- Manage CRM data (HubSpot) and update records in the Vestd platform
- Collaborate across teams to improve existing operational workflows
- Suggest process enhancements and contribute ideas for operational efficiency
- Work independently on structured tasks while being proactive in identifying improvements
- Communicate effectively with colleagues in India and the UK in a remote environment

**Essential elements for this role**:
These are the skills and qualifications we consider essential for this role:

- 1-3 years of experience in data administration, data analysis, business support, or similar operational roles
- Proven ability to work with structured legal or financial documents with a high level of accuracy and attention to detail
- Comfortable with numerical data and capable of spotting trends to support decision-making
- Strong analytical thinking and the ability to understand and follow complex, rule-based systems
- Proficiency in Excel and Google Sheets for data management and reporting
- Hands-on experience with HubSpot or similar CRMs, with at least 1 year of usage
- Clear written and verbal communication skills in English
- Ability to work independently, learn quickly, and manage responsibilities in a remote-first environment
- A Bachelor’s degree or equivalent practical experience
- Prior experience working remotely is a plus

**Nice to have**:
These will help you stand out from the pack:

- Hands-on experience with HubSpot, Google Workspace (G-Suite), and Slack
- Prior experience working in a remote, cross-functional team environment
- Exposure to customer communication in English, especially in a support or operations context
- Familiarity with equity, SPVs, and company ownership structures
- Experience in understanding and improving complex, rule-based systems or processes
- Background in SaaS, fintech, or startup environments

**Culture fit**:
What makes Vestd folk collaborative, adaptable, and eager to grow?
- Thrives in a startup environment, ready to tackle diverse challen