Customer Care Executive

5 days ago

Mansarovar Jaipur Rajasthan, India GROW HOPES Full time

Job Title: Customer Service Representative

, Regular / Permanent, Fresher

Location: Mansarovar

Salary Range: ₹23,000.00 - ₹32,000.00 per month

**Job Description**:
As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment.

Key Responsibilities:

- Provide outstanding customer service to international customers via telephone as a telecaller customer support representative.
- Work in rotational shifts, including night shifts, to cater to our global client base.
- Handle customer queries, resolve issues, and ensure customer satisfaction.
- Seize the opportunity to learn and grow within the call center industry.

Qualifications:

- Any Graduation (preferred)

**Experience**:

- Total work: 0-1 year (Freshers are welcome)
- Customer service: 0-1 year (preferred)

Language Skills:

- English (required)

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental Pay Types:

- Overtime pay
- Performance bonus
- Shift allowance
- Joining bonus
- Quarterly bonus
- Yearly bonus

How to Apply:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹288,000.00 - ₹384,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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