Customer Care Executive

2 days ago

Mansarovar Jaipur Rajasthan, India Fenton Technologies Private Limited Full time

**Role: Customer Care Executive**

**Key Responsibilities**:

- Provide accurate and timely information about our products and services.
- Maintain a high level of customer satisfaction through professional and effective communication.
- Coordinate with internal teams for resolving customer issues.
- Keep records of customer interactions and update CRM systems.
- Follow up with customers to ensure their queries are resolved satisfactorily.

**Requirements**:

- Minimum **1 year of experience** in customer service or support roles.
- Basic knowledge of handling customer queries and providing service-related support.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with CRM tools is a plus.
- Positive attitude, patience, and ability to stay calm under pressure.

**Why Join Us?**
- Be a part of a fast-growing and innovative company.
- Friendly and collaborative work environment.
- Opportunity to grow and learn across multiple industry verticals.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9251654765

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