Customer Support Associate

2 days ago


Ernakulam, India Jac & Osh Technologies Full time

We are looking for an enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible.

Overseeing the customer service process.

Troubleshooting customer issues and resolving it.

Working alongwith the Sales Team to Coordinate with the clients.

Resolving customers technical complaints brought to your attention.

Planning the training and standardization of service delivery.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment.

**Customer Support Executive Requirements**:
Any Bachelors Degree / Diploma / ITI

Computer skills.

Good communication skill.

Interpersonal skills.

Knowledge of mediation and conflict resolution techniques is preferable.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (required)



  • Ernakulam, India Advenxa Pvt.Ltd Full time

    We Are Looking For **Customer Support Executives(US Process)** Location**:Infopark, Kakkanad, Kochi** Salary**:17,000/- to 25,000/- Per Month** Qualification**:Any Degree** Experience: 0 to 4 years in BPO Work**:5 Days/Shift/Cab Available** - Managing a team of representatives offering customer support. - Overseeing the customer service process. -...


  • Ernakulam, India Brainwired Full time

    **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    **Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    **Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...


  • Ernakulam, India Dermatology and Cosmetology Full time

    Urgently hiring smart and energetic customer Relation Associates. Qualification : Diploma/ Bachelors in any discipline **Job Type**: Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift - Flexible shift - Rotational shift Ability to commute/relocate: - Ernakulam, Ernakulam - 682036, Kerala: Reliably commute or planning to...


  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    **Responsibilities**: - Handling customer queries on Whatapp, E-mails and Other Medias. - Educate current and potential customers with product and service information - Identify and escalate priority issues to the Team Leader. - Updating CRM Softwares - Handle all queries in a polite, professional manner. - Knowledge in Business Term - Professional...


  • Ernakulam, India NEO GUIDE Full time

    Required Laptop or Desktop with Wifi Good communication in Malayalam and English Document customer interactions and maintain accurate customer records **Salary**: ₹11,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund - Work from home Schedule: - Morning shift Ability to commute/relocate: - Ernakulam, Kerala:...


  • Ernakulam, India Quadrant Full time

    **WE ARE HIRING!!!** **CUSTOMER SUPPPORT EXECUTIVES** Experience: Minimum 1 Year Education: Bachelor's Degree Excellent communication skills in English required Good presentation and interpersonal skills **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or...


  • Ernakulam, India Arthav Information technologies Full time

    **Job Title**:CSA Customer Service Associate **Job Types**: Full-time **Salary**: Full-time = ₹12,500.00 per month **Job Role**: Working in store, serving customers, product facing arranging products received from DC. **Schedule**: - Evening shift - Rotational shift **Supplementary pay types**: - Overtime pay - Performance bonus - Yearly...

  • IT Support

    3 days ago


    Ernakulam, India Healthcare Careers Full time

    **IT Technical Support responsibilities** - Provide technical assistance with computer hardware and software - Resolve issues for staff via phone, in person, or electronically - Log bugs and enhancement requests - Perform hardware and software installations, configurations, and updates as needed - Create and maintain tips and tricks solutions for online...