
Associate Customer Support Assistant
2 weeks ago
**Responsibilities**:
- Handling customer queries on Whatapp, E-mails and Other Medias.
- Educate current and potential customers with product and service information
- Identify and escalate priority issues to the Team Leader.
- Updating CRM Softwares
- Handle all queries in a polite, professional manner.
- Knowledge in Business Term
- Professional Communication Skill in both Oral & Written
- Smart and Active in Work
**Qualifications / Skill**
- A Bachelor’s degree from any stream
- Work experience 0 to 1 year in Customer Support
- Good typing skill
- Fluent in written and spoken English
- Must be time flexible and able to work in Saturday to Thurday
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹9,704.24 - ₹15,704.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Communication skills: 1 year (required)
- Customer service: 1 year (required)
- Live chat: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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