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Associate Customer Support Assistant

2 weeks ago

Ernakulam, India Analytix Fintech International Pvt Ltd Full time

**Responsibilities**:

- Handling customer queries on Whatapp, E-mails and Other Medias.
- Educate current and potential customers with product and service information
- Identify and escalate priority issues to the Team Leader.
- Updating CRM Softwares
- Handle all queries in a polite, professional manner.
- Knowledge in Business Term
- Professional Communication Skill in both Oral & Written
- Smart and Active in Work

**Qualifications / Skill**
- A Bachelor’s degree from any stream
- Work experience 0 to 1 year in Customer Support
- Good typing skill
- Fluent in written and spoken English
- Must be time flexible and able to work in Saturday to Thurday

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹9,704.24 - ₹15,704.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Communication skills: 1 year (required)
- Customer service: 1 year (required)
- Live chat: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX