Customer Service Representative

4 days ago

Swargate Pune Maharashtra, India MyCare Health Solutions Private Limited Full time

**Description**

We are looking for an experienced Insurance Customer Service Representative to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.

To ensure success as an Insurance Customer Service Representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class Insurance Customer Sales Representative is friendly and efficient when handling complaints or providing policy information.

**Responsibilities**
- Learning and understanding company insurance products.
- Answering calls and responding to customer complaints.
- Accessing customer accounts and policy schedules.
- Providing customers with detailed information about policies and products.
- Recommending available products.
- Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
- Typing up complaint reports.
- Managing the customer complaint database.

**Requirements**:

- High school diploma or GED.
- Previous experience working as a Customer Service Representative.
- In-depth knowledge of insurance products and policy schedules.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills and knowledge of database software.
- High-level typing skills.
- Advanced knowledge of telephone and call forwarding systems.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple way.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,621.84 - ₹33,437.99 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off

Work Location: In person

**Speak with the employer**
+91 7262969382

  • Customer Service Representative

    2 days ago

    Swargate, Pune, Maharashtra, India Sahyadri Motors Pvt. Ltd (Swargate) Full time

    **Automotive Customer Service Representative (Automobile Service Industry) at Swargate, 7 loves location.** 1. Automobile passionate (Product knowledge) 2. Customer focus 3. Good communication skill, read, write & speak English and local language. 4. Knowledge of automobiles, DMS/Genie and usage proficiency. 5. Proactive 6. Vehicle Driving (4...

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...

  • Customer Service Representative

    5 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

  • Customer Service Representative

    1 week ago

    Pune, Maharashtra, India WIDE SOFTECH LTD Full time

    A customer service Representative is the first person most customers communicate with when then have a problem.The customer service Representative must handle complaints provide appropriate solutions for customers and follow up to resolve any issues their customers experience **Salary**: ₹15,000.00 per month **Benefits**: - Health...

  • Customer Service Representative

    1 week ago

    Pune, Maharashtra, India Kanchan Drugs private limited Full time

    Customer Service Representative handle client inquiries and complaints about the company's services. This include skills in communication. Empathy, problem solving, organization. **Job Types**: Full-time, Part-time Pay: ₹10,576.89 - ₹33,519.01 per month **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

  • Customer Service Representative

    5 days ago

    Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Representative">This is a full-time on-site role for a Customer Service Representative located in Pune. The Customer Service Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing customer support, and maintaining high levels of customer satisfaction.The specialist will also be...

  • Representative, Customer Service

    2 weeks ago

    Pune, Maharashtra, India Avient Full time

    **Job Specification**:Customer Service Representative **Job Location**:F-27,** **MIDC Ranjangaon, Tal-Shirur, Pune - 412 220, Maharashtra, India. **Job Summary**: The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer...

  • Customer Support Representative

    2 weeks ago

    Swargate, Pune, Maharashtra, India VisionaryHire Full time

    **Job Title: Customer Support Representative (Inbound Process)** **Location: Pune** **Job Type: Part-Time / Full-Time** **Shift Type: Rotational Shift (No Fixed Time)** **Salary & Benefits**: **CTC: ₹13,400 - ₹19,000 per month** **Extra Working Hours: ₹150 per hour** Work Schedule: 5- 9-hour shifts with 2 weekly offs (Rotational shifts including...

  • Customer Service Representative

    5 days ago

    Pune, Maharashtra, India A Business Studio Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. By handling the details, we allow you to focus on your core business goals. Connect with us today and experience the power of strategic...