Customer Service Representative(Dispatch)

4 days ago


Chandigarh, India PGEIN Consulting Full time

**Responsibilities**:

- Scheduling drivers to make freight deliveries or collect shipments and packages.
- Communicating with drivers about freight details, delivery or pickup times, and special handling requests.
- Planning pre-determined routes and accommodating route changes as needed.
- Preparing dispatch documents, as well as generating freight bills and invoices.
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.
- Should be able to update events correctly in the software, accurate communication with planners

**Requirements**:

- Bachelor's or associate degree in transportation or logistics would be advantageous.
- 2-3 years of experience as a truck dispatcher in a similar industry.
- Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
- Extensive experience in customer services, as well as generating freight bills and invoices.
- On hands experience with **Truck Mate/ TMW software**:

- Proficiency in office software, including Microsoft Word, Excel, and Outlook
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
- Knowledge of applicable transportation regulations and laws.
- Excellent organizational, communication, and time management skills.

**Job Type**:Full-time
**Work Location**: Work from Office located at Chandigarh IT Park
**Shift Timings**:Night shifts

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹21,500.00 - ₹45,000.00 per month

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- TMW: 1 year (required)
- Tracking & Tracing: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9056060080



  • Chandigarh, India PGEIN Consulting Full time

    **Dispatch Executive** **Responsibilities**: - Scheduling drivers to make freight deliveries or collect shipments and packages. - Communicating with drivers about freight details, delivery or pickup times, and special handling requests. - Planning pre-determined routes and accommodating route changes as needed. - Preparing dispatch documents, as well as...


  • Chandigarh, India PGEIN Consulting Full time

    **Dispatch Executive** **Responsibilities**: - Scheduling drivers to make freight deliveries or collect shipments and packages. - Communicating with drivers about freight details, delivery or pickup times, and special handling requests. - Planning pre-determined routes and accommodating route changes as needed. - Preparing dispatch documents, as well as...


  • Chandigarh, India PGEIN Consulting Full time

    **Job description** **Responsibilities**: - Scheduling drivers to make freight deliveries or collect shipments and packages. - Communicating with drivers about freight details, delivery or pickup times, and special handling requests. - Planning pre-determined routes and accommodating route changes as needed. - Preparing dispatch documents, as well as...

  • Driver Dispatch

    6 days ago


    Chandigarh, Chandigarh, India BIR Logistics PVT. LTD. Full time

    BIR LOGISTICS PVT LTD, Chandigarh provides Driver dispatch & back office services to US based Trucking Company **Salary**: Rs 5,00,000 - 6,50,000 P.A **Job Description**: - Customer Service, Data entries - Book Keeping - Driver Dispatch & Load Planning - Satellite tracking & updating vehicle locations - Ensure successful pick up and delivery - Night Shift...


  • Chandigarh, Chandigarh, India Submit Core Full time

    **Job Title: Customer Service Representative** As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure a positive experience. You will play a crucial role in representing our company and maintaining high levels of...


  • Chandigarh, Chandigarh, India Idea Clan Full time

    **Job Title**: Junior Customer Representative **Position Type**: Full-time **Job Overview**: We are seeking an enthusiastic and detail-oriented **Junior Customer Representative** to join our team. In this role, you will play a key part in delivering exceptional service by reaching out to customers for order confirmations, providing support for...


  • Chandigarh, Chandigarh, India Void2one Solutions Full time

    **Void2one Solutions HIRING! for Customer Service Representative** Rotational UK Shifts are Available **Job details**: - Designation**:CSR**: - Education: +2, Diploma, Bachelors preferred - Job location: IT Park Chandigarh - Package**:25-30k CTC (Depends on your skills and Interview)**: - Full-time, Work from Office, Rotational UK Shifts, No Cabs in UK...


  • Chandigarh, India Champion Products Corp. Full time

    **Customer Support Representative**: Minimum 1 to 2 Years Qualification: Higher Secondary /Any graduate - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...


  • Chandigarh, Chandigarh, India AllThatGrows Full time

    Company DescriptionAllThatGrows is an online store based in Chandigarh that offers non-hybrid, non-GMO, open-pollinated seeds for various vegetables, flowers, microgreens, exotic herbs, and edible flowers, along with a range of gardening supplies. Our mission is to promote home gardening by providing high-quality seeds and essential gardening supplies. We...


  • Chandigarh, Chandigarh, India AllThatGrows Full time

    Company DescriptionAllThatGrows is an online store based in Chandigarh that offers non-hybrid, non-GMO, open-pollinated seeds for various vegetables, flowers, microgreens, exotic herbs, and edible flowers, along with a range of gardening supplies. Our mission is to promote home gardening by providing high-quality seeds and essential gardening supplies. We...