Inside Sales Executive

5 days ago

Nagpur Maharashtra, India NGRT Systems Full time

**Key Responsibilities**:
1. **Customer Communication**:
2. **Sales and Lead Management**:

- Understand customers’ needs and identify sales opportunities.
- Answer potential customers’ questions and send additional information via
- Research and qualify new leads to build a robust sales pipeline. o Close sales and achieve sales targets consistently.

3. **Product Knowledge**:

- Stay updated with the latest product and service information and updates.
- Explain and demonstrate the features and benefits of products and services to
potential customers.

4. **Customer Relationship Management**:

- Create and maintain a database of current and potential customers.
- Maintain detailed and accurate records of customer interactions and sales
activities in the system.

5. **Competitive Analysis**:

- Stay informed about competing products and services in the market.
- Utilize competitive information to highlight the advantages of Inspire
- Apple’s offerings.

6. **Upselling and Cross-selling**:

- Identify opportunities to upsell and cross-sell additional products to existing customers.

7. **Team Collaboration**:

- Work closely with the sales and marketing teams to align strategies and
achieve company goals.
- Participate in team meetings and provide feedback on market trends and
customer needs.

8. **Customer Satisfaction**:

- Ensure high levels of customer satisfaction by addressing concerns and providing timely resolutions.
- Follow up with customers post-sale to ensure they are satisfied with their purchase and to solicit feedback.

9. **Continuous Improvement**:

- Seek out opportunities for professional development and continuous learning.
- Implement best practices in sales techniques and customer relationship
management.

**Job Title**:Inside Sales Executive**Employment type**:Full Time**Departments**:Sales**Job Locations**:Nagpur**Experience (years)**:1-3**Qualification**:Graduate**Seniority Level**:Executive

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