Inside Sales Executive
2 days ago
As an Inside Sales Executive in the Pre-Engineered Building (PEB) industry, your role is pivotal in ensuring customer satisfaction, retention.
**Responsibilities**:
- Build and maintain strong, long-term relationships with customers.
- Gather feedback from customers to understand their needs and challenges.
- Use feedback to drive product improvements and innovations.
- Work with customers to ensure contract renewals.
- Identify opportunities for upselling and cross-selling additional services or products.
- Maintain and update the CRM system with accurate customer information and interaction details.
- Regularly follow up with customers post-delivery to gather feedback and ensure continued satisfaction.
- Keep an updated record of customer birthdays and other significant dates.
- Any tasks to be performed given by the management.
Schedule:
- Fixed shift
Work Location: In person
**Speak with the employer**
+91 8799916142
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