Administration Assistant

6 hours ago


Mumbai Maharashtra, India Askknatural Full time

**Key Responsibilities**:
**Administration**:
2. **Issue Resolution**: Identify, analyze, and resolve customer complaints and technical problems efficiently and effectively.

4. **Documentation**: Maintain detailed records of customer interactions and transactions in the CRM system.

5. **Data Entry**: Accurately input and update information in company databases and records.

6. **Scheduling**: Coordinate and schedule appointments, meetings, and travel arrangements as needed.

**Additional Responsibilities**:
1. **Process Improvement**: Identify and suggest improvements to current processes and workflows to enhance efficiency and customer satisfaction.

2. **Collaboration**: Work closely with other departments to ensure seamless service delivery and address cross-functional issues.

3. **Training**: Assist in the training and onboarding of new team members as required.

**Qualifications**:
1. **Education**: High school diploma or equivalent; additional qualifications or certifications in customer service or administration are a plus.

2. **Experience**: Fresher or Minimum of 6 Months of experience in a customer service or administrative role.

3. **Skills**:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Should be skilled in handling google sheets.
- Ability to manage time effectively and handle multiple tasks simultaneously.

4. **Attributes**:

- Positive attitude and strong work ethic.
- Ability to work independently and as part of a team.
- Flexibility and adaptability to changing priorities.

**Benefits**:

- Competitive salary.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Evening shift
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your Expected CTC?

**Experience**:

- Google Docs: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Willingness to travel:

- 100% (required)



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