Customer Care Representative

2 days ago

Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided Schedule: - Day shift - Monday to Friday Supplemental pay types: - Overtime pay Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred)

  • Customer Care Representative

    2 days ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Customer Care Representative

    2 weeks ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Customer Care Representative

    2 weeks ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Customer Care Representative

    7 hours ago

    Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

    **"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....

  • Customer Care Representative

    1 week ago

    Visakhapatnam, India FR Engimech Private Limited Full time

    "**Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....

  • Customer Care Executive

    6 days ago

    Visakhapatnam, India Bivio Solutions private ltd Full time

    We are looking for a qualified Customer Care Executive to boost sales by reaching out to current and possible agents. To this end, the Customer Care Executive will be required to obtain lists of individuals' information and to source data for additional members of the target audience. You should also jot down important notes during conversations to...

  • Customer Care Executive

    2 weeks ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Sales Representative

    2 days ago

    Visakhapatnam, India Mee 2 Bee Full time

    Visakhapatnam, AP, India Rs 350,000.00 - 450,000.00 (Indian Rupee) Job Openings Sales Representative About the job Sales Representative **About Believe Cosmetics Pvt Ltd (Believe Pte) in INDIA** **Believe Pte. Ltd** is a Singapore-based FMCG conglomerate that prides itself in creating effective solutions for people around the world in the wellness, beauty...

  • Customer Sales Representative

    1 week ago

    Visakhapatnam, India Medi Transcare Pvt. Ltd. Full time

    **CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...

  • Customer Care Executive

    1 week ago

    Visakhapatnam, India Touchstone Foundation Full time

    Touchstone Foundation and Hare Krishna Movement is a world-wide Movement for many charitable activities. We are looking for a motivated individual to join us as a Customer ( Donor) Service Executive. **Responsibilities** - Oversee the day to day operations of Front Desk Department - Liaise with Donors and Volunteers and maintain good relationship with...