Customer Care Representative
2 days ago
"**Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹26,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred)
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Customer Care Representative
2 weeks ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title**: Customer Care Representative (Female Only) **Location**: Visakhapatnam **Salary**: INR 15,000 per month **Company**: Train Dhaba **Key Responsibilities**: - Respond to customer inquiries and provide detailed information about our services. - Assist customers in making reservations and placing orders. - Address and resolve customer issues,...
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Customer Care Representative
1 week ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
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Customer Care Representative
6 days ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
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Customer Care Executive
7 hours ago
Visakhapatnam, India Bivio Solutions private ltd Full timeWe are looking for a qualified Customer Care Executive to boost sales by reaching out to current and possible agents. To this end, the Customer Care Executive will be required to obtain lists of individuals' information and to source data for additional members of the target audience. You should also jot down important notes during conversations to...
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Customer Care Executive
1 week ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
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Customer Sales Representative
2 days ago
Visakhapatnam, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...
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Customer Support Representative
2 weeks ago
Visakhapatnam, India Rozgaarwala.com Full time*HIRING FOR MNC!!!* CUSTOMER SERVICE REPRESENTIVE AT VIZAG!!! Profile - Customer Service Representative - Non voice process Location - VIZAG Experience 1 Year mandatory in any stream. Graduation mandatory Salary - 1.80 to 2.90 LPA + allowances Language - English and hindi speaking skills is required. Immediate joining EXPERIENCE CANDIDATES can...
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Customer Care Executive
2 days ago
Visakhapatnam, India Touchstone Foundation Full timeTouchstone Foundation and Hare Krishna Movement is a world-wide Movement for many charitable activities. We are looking for a motivated individual to join us as a Customer ( Donor) Service Executive. **Responsibilities** - Oversee the day to day operations of Front Desk Department - Liaise with Donors and Volunteers and maintain good relationship with...
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Customer Service Representative
2 weeks ago
Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full timeJob Description: ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...
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Customer Service Representative
1 week ago
Visakhapatnam, India Adroit Software Technology Full timeADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a critical role...
