Customer Care Representative
1 day ago
"**Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹26,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred)
-
Customer Service Representative
5 days ago
Visakhapatnam, India SAN Group Full time**Job Location: Near Rama talkies, Visakhapatnam,** **Interview Location: Gajuwaka.** We are looking for a pleasant Customer Service Representatives, customers happy is a critical part of any strategy for business growth. And central to that effort are your frontline customer service representatives. The ability to actively listen to customers when they...
-
Customer Support Representatives
2 weeks ago
Visakhapatnam, India Novisync Full time**Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...
-
Customer Care Representative
5 days ago
Visakhapatnam, Andhra Pradesh, India SISIYA EDTECH PVT LTD Full time**Job Title**: Customer Care Agent **Location**: SISYA CLASS Office **Job Type**: Full-Time **Experience Required**: 1-3 Years (preferably in EdTech or customer support) **Working Days**: 6 Days a Week **Languages Preferred**: English, Hindi, and at least one regional language **About SISYA CLASS**: SISYA CLASS is a fast-growing EdTech platform offering...
-
Customer Care Executive
5 days ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
-
Customer Sales Representative
1 day ago
Visakhapatnam, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...
-
Customer Care Executive
1 day ago
Visakhapatnam, India Touchstone Foundation Full timeTouchstone Foundation and Hare Krishna Movement is a world-wide Movement for many charitable activities. We are looking for a motivated individual to join us as a Customer ( Donor) Service Executive. **Responsibilities** - Oversee the day to day operations of Front Desk Department - Liaise with Donors and Volunteers and maintain good relationship with...
-
Customer Service Representative
1 week ago
Visakhapatnam, India ADROIT SOFTWARE TECHNOLOGY Full timeJob Description: ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey - Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner - Act as the first point of contact for customers and play a...
-
Customer Care Executive
5 days ago
Visakhapatnam, India Kaya Skin Clinic Full time**Job Description - Customer Care Executive** **Job Purpose**: Customer Care Services runs many of the processes related to the administration & front desk management at the clinic. **Responsibilities**: - Customer call outs (minimum 100 calls per day) - Appointments scheduling/ re-confirmation & drive consumptions - Drive productivity of KT’s (6 kiya...
-
Patient Relations Coordinator-financial
1 day ago
Visakhapatnam, India DR Care Group of Hospital Full timeGreetings of the day. Company info: DR Positive Homeopathy/DR Care Homeopathy is one of the leading and well-established Homeopathic chains of clinics with branches in major cities across India. With a success rate of more than 90% in treating all kinds of diseases and ailments, Positive Dental / Homeopathy is considered one of the most trusted and caring...
-
Customer Sales Representative
5 days ago
Visakhapatnam, Andhra Pradesh, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...