Customer Relationship Officers

7 days ago


Thiruvananthapuram Kerala, India Ecorgy Solutions Full time

**Role Overview**:
As a Customer Relationship Officer, you will be the primary point of contact for patients in the United States, handling calls in a professional and empathetic manner. The role requires strong communication skills, customer focus, and the ability to thrive in a fast-paced, night-shift environment.

**Key Responsibilities**:

- Act as the first point of contact for patients, handling inbound and outbound voice calls related to healthcare services.
- Communicate with professionalism, empathy, and clarity to address patient queries and concerns.
- Provide accurate information regarding appointments, medical services, and follow-up procedures.
- Build strong relationships with patients by actively listening and offering effective solutions.
- Coordinate with internal teams to ensure prompt follow-up and resolution of patient concerns.
- Consistently meet or exceed service quality standards and performance benchmarks.

**Skills & Qualifications**:

- Any graduate degree (No standing arrears)
- 0 to 8 years of experience in an international voice process or handling international clients.
- Excellent English communication skills (mandatory)
- Good computer skills (MS Excel, Word, Typing Speed)
- Willing to work in regular night shifts (9:30PM to 6:30AM) from our Trivandrum office (Ellipode location).
- Immediate joiners preferred.
- Age - Below 35

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

Application Deadline: 22/08/2025



  • Thiruvananthapuram, Kerala, India Hair O Craft Full time

    Hairocraft is looking for a Customer Relations Officer to provide exceptional service and support to our customers. You will handle inquiries, resolve issues, and maintain strong relationships to ensure a positive experience. **Responsibilities**: - Address and resolve customer complaints promptly. - Maintain accurate customer records. - Promote Hairocraft...


  • Kerala, India CSB Bank Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCSB Bank Limited, established in 1920 and headquartered in Thrissur, Kerala, is a full-service bank with over 703 branches. CSB serves a wide range of customers, including those in semi-urban and rural centers, making it a household banking brand in Kerala. The bank offers Retail, Wholesale, and SME Banking services to over 2 million...


  • Thiruvananthapuram District, Kerala, India Hair O Craft Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Description:Hairocraft is looking for a Customer Relations Officer to provide exceptional service and support to our customers. You will handle inquiries, resolve issues, and maintain strong relationships to ensure a positive experience.Responsibilities:Respond to customer inquiries via phone, email, or in-person.Address and resolve customer complaints...


  • Sreekaryam, Thiruvananthapuram, Kerala, India Green Hill Estates & Finance (P) Ltd Full time

    Relationship Officer in is responsible for: Identifying and pursuing new business opportunities with potential clients. Providing financial advice and recommending appropriate banking products. Maintaining accurate and up-to-date client records and interactions. Building and maintaining strong, long-lasting customer relationships. Reviewing the company...


  • Thiruvananthapuram, Kerala, India SIVAJI MOTORS Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    The Customer Relationship Officer is responsible for managing and maintaining strong relationships with customers. This role involves addressing customer inquiries, resolving issues, promoting customer satisfaction, and ensuring that the company's services/products meet customer expectations. The CRO works closely with other departments to enhance the...


  • Kochi, Kerala, India Talent Mind Consultancy Full time

    Position: Customer Relationship Officer **Responsibilities**: - Building and maintaining customer relationships - Identifying new business opportunities - Manage concerns and complaints - Communicating with other departments - Analysing customer data - Creating sales plans to generate revenue - Monitor business competitors **Salary**: Up to ₹40,000.00...


  • Ulloor, Thiruvananthapuram, Kerala, India Fairy Tales Furniture and Interior studio Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Sales Closure:o Ensure the sales closing process is completed efficiently.o Obtain and verify customer approval forms.o Confirm the advance amount is credited before finalizing sales.Production Management & Coordination:o Handle all necessary approval forms and maintain communication with vendors.o Ensure all vendor-related documents are signed off and...


  • Thiruvananthapuram, Kerala, India Ecorgy Solutions Private Limited Full time

    **About Ecorgy Solutions** Ecorgy Solutions is a rapidly growing healthcare BPO organization based in Trivandrum, India, supporting clients in California, USA. Our mission is to enhance the quality and efficiency of home health services by delivering high-impact administrative and clinical support. We serve as a critical link between healthcare providers...


  • Kochi, Kerala, India Abj Associates Full time

    We are looking for a Yung and Dynamic Customer Relationship Officer with minimum 1 year experience **Responsibilities**: - Respond to customer inquiries and provide information or assistance as needed - Handle customer complaints and work towards resolving them in a timely and satisfactory manner - Maintain a high level of professionalism in all customer...


  • Thiruvananthapuram, India Medcity International Academy Full time

    Building and maintaining profitable relationships with customers. - Resolving customer complaints quickly and efficientlly - Keeping customers updated on the latest products in order to increase sales - Understanding key customer individual needs and addressing these. **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone...