Customer Care Executive

1 week ago

Valasaravakkam Chennai Tamil Nadu, India BE BEAUTY COSMETIC CLINIC Full time

**Job Title**:
Cosmetic Clinic Customer Care Executive

**Job Summary**:
**Key Responsibilities**:

- Greet clients and manage all front desk activities including calls, appointments, and client management with the utmost professionalism.
- Provide comprehensive information about our cosmetic treatments and products, personalizing recommendations based on client needs and preferences.
- Coordinate appointment schedules for clients with our specialists, ensuring efficient use of time and resources.
- Follow up with clients post-treatment, gathering feedback and addressing any queries or concerns to maintain high satisfaction levels.
- Maintain and update client records in the clinic’s database with precision and confidentiality.
- Assist in managing client flow within the clinic, ensuring a smooth and organized operation.
- Collaborate with the cosmetic team to stay informed about new treatments, products, and practices, ensuring accurate and up-to-date information is provided to clients.
- Participate in training and development opportunities to deepen knowledge of cosmetic services and customer care excellence.

**Qualifications**:

- Experience in a customer service role, preferably within the cosmetic, beauty, or healthcare industry.
- Excellent communication and interpersonal skills, with an ability to connect with clients warmly and professionally.
- Detail-oriented with strong organizational and multitasking abilities.
- A keen interest in cosmetic treatments and skincare, with a desire to stay informed about industry trends and innovations.
- Proficiency in using office and CRM software to manage client information and appointments.
- High school diploma required; additional certification in beauty therapy, cosmetology, or related fields is a plus.

**We Offer**:

- A positive and inclusive work environment in a leading cosmetic clinic.
- Competitive salary with performance-related bonuses.
- Comprehensive training in our range of services and customer care standards.
- Employee discounts on treatments and products.
- Opportunities for professional growth and advancement.

contact us
9176388488

**Salary**: From ₹180,000.00 per year

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have a experience in cosmetic clinic

Work Location: In person

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