Customer Support Agent

**Customer Support**: - Handle inbound and outbound customer calls professionally. - Resolve complaints and ensure customer satisfaction. - Maintain detailed records of customer interactions. **Sales & Lead Conversion**: - Understand customer needs and recommend relevant products/services. - Generate leads and convert them into sales. - Upsell and...

Need customer service agent at restaurent Trivandrum Airport Through job consultancy only... **Job Type**: Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work...

We are looking for enthusiastic and customer-focused individuals to join our support team. As a **Customer Support Executive**, you will be the first point of contact for our customers, assisting them with queries, resolving concerns, and ensuring a seamless customer experience. **Key Responsibilities**: - Resolve complaints, returns, order tracking, and...

About This RoleWe are seeking an experienced and skilled Agentic AI Specialist to help us develop innovative solutions.The ideal candidate will have a strong background in developing agentic AI systems, with a focus on architecting and implementing reasoning, planning, and tool usage capabilities.They will be responsible for integrating our agentic AI...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

**Key Responsibilities**: - Identify and address customer concerns while maintaining a positive and empathetic tone. - Collaborate with internal teams to resolve complex issues. - Maintain accurate records of customer interactions and feedback. - Provide support and guidance to customers regarding our products/services. **Requirements**: - Freshers are...

As a Reservations Agent, you will be responsible for providing exceptional customer service and efficiently managing reservation inquiries, bookings, and cancellations. You will assist customers in planning and organizing their travel arrangements, ensuring accuracy and attention to detail. The role requires effective communication skills, both verbal and...

**Job Summary** The Chat Agent is responsible for delivering prompt and professional customer support through online platforms. This role involves managing order-related tasks, handling inquiries, and working closely with internal teams to ensure a high level of service and sales conversion. **Key Responsibilities** - Provide accurate information about...

A travel agent's primary role is to plan and book travel arrangements for individuals or groups. This involves understanding client needs, recommending destinations and activities, and coordinating all aspects of the trip, including transportation, accommodation, and tours. They also handle bookings, resolve issues, and provide excellent customer...

**Position : Executive - Customer Service and Sales Support** **Department : Marketing & Sales** **Reporting to : Manager - Sales** a) Generate sales leads b) Identify and assess customers’ needs c) Develop relationships and trust with customer accounts through open and interactive communication d) Provide accurate, valid and complete information to...