
Customer Support Agent
6 days ago
**Customer Support**:
- Handle inbound and outbound customer calls professionally.
- Resolve complaints and ensure customer satisfaction.
- Maintain detailed records of customer interactions.
**Sales & Lead Conversion**:
- Understand customer needs and recommend relevant products/services.
- Generate leads and convert them into sales.
- Upsell and cross-sell company products.
- Meet and exceed sales targets.
**CRM & Documentation**:
- Maintain accurate customer data in CRM.
- Follow up on inquiries and ensure timely resolution.
- Collaborate with the sales team for smooth customer onboarding.
**Key Skills & Qualifications**:
- Bachelor’s degree (preferred but not mandatory).
- 0-3 years of experience in customer service or sales.
- Excellent verbal and written communication skills.
- Ability to handle pressure and meet sales targets.
- Proficiency in CRM software and Microsoft Office.
- Strong problem-solving and negotiation skills.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,623.11 - ₹24,366.17 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 7777977582
-
Customer Support Representative
4 days ago
Thiruvananthapuram, Kerala, India Infoblox Full timeIt’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of _Inc _. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...
-
Customer Support Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Triedge Solution Full timePosition: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...
-
Customer Support Executive
2 days ago
Thiruvananthapuram, Kerala, India Labglo Technologies Full time**Responsibilities** - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer support issues - Maintain appropriate documentation and records of customer interactions - Review customer...
-
Customer Support Associate
2 weeks ago
Kochi, Kerala, India 33 Holdings Global Full timePromptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...
-
Customer Support Associate
2 days ago
Kochi, Kerala, India 33 Holdings Global Full timePromptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...
-
Call Center Agent
15 hours ago
Kulathur, Thiruvananthapuram, Kerala, India Aeka Holistic Skin Clinic Full timeWe are looking for call center agent who are responsible for Attending all category calls including incoming calls and outgoing calls. Meeting required appointments on daily basis. Appointment management Walk-in follow-up. Appointment management software handling. Billing, registration, collection, review, follow-up consultation, patient google review's...
-
Executive- Customer Service
1 week ago
Kochi, Kerala, India URBX Worldwide Logistics Full time**Position : Executive - Customer Service and Sales Support** **Department : Marketing & Sales** **Reporting to : Manager - Sales** a) Generate sales leads b) Identify and assess customers’ needs c) Develop relationships and trust with customer accounts through open and interactive communication d) Provide accurate, valid and complete information to...
-
Executive Customer Support
6 days ago
Thiruvananthapuram, Kerala, India Confident Group Full timeLocation: TRIVANDRUM - Qualification : Any Degree - Year of Experience : 1 to 2 years - Experience in customer care preferably with Builders. Excellent Communication skills. Good Knowledge in MS Office.
-
Travel Agent
1 week ago
Thrissur, Kerala, India LA TRAVLIN HOLIDAYS Full timeA travel agent's primary role is to plan and book travel arrangements for individuals or groups. This involves understanding client needs, recommending destinations and activities, and coordinating all aspects of the trip, including transportation, accommodation, and tours. They also handle bookings, resolve issues, and provide excellent customer...
-
Customer Support Representative
3 weeks ago
Thiruvananthapuram, India Infoblox Full timeIt's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple,...