Jira Administrator

**Are you ready for the best destination of your career?**

Spotnana is modernizing the infrastructure of the $1.4 trillion travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. With over $115M in funding from top tier investors, including ICONIQ and Madrona Venture Group, we are tackling the hardest problems the travel industry has to offer and we need your help.
- Culture is always fluid._ It evolves as a business grows, along with the people who drive it forward. We seek people who have different perspectives, but shared values. Before you embark on this journey, quickly check in on whether you are aligned with our company values:

- ** Obsessed with Customer Needs**: We earn the trust and loyalty of our customers by solving their problems.
- ** Do the Impossible**:We solve tough problems through innovation and are inspired by unprecedented challenges.
- ** Build Globally, Serve Locally**:We embrace a global mindset and celebrate diversity as we serve customers around the world.
- ** Act Like Owners**:We constantly find problems to solve. Decisions are not made in isolation. We work hard, work smart, and work together.
- ** Constantly Change, Learn & Evolve**:We flourish by adapting quickly to new challenges and by learning from everyone around us. Building something new is not always glamorous work. Roll up your sleeves, get your hands dirty, and evolve.
- ** Respect Above All**:_ _We are humble and treat others with the same respect we desire for ourselves. Our work culture is a safe environment where everyone is open to feedback and new ideas.

**About the Role**:
We are seeking a highly motivated Jira Administrator to join the Spotnana team. In this role, you will be responsible for managing, configuring, and maintaining our Jira instance. You will work closely with cross-functional teams to ensure the smooth operation of our project management tool and support the needs of our users.

**Responsibilities**:

- Maintain and administer Jira, including user management, project configuration, and customizations
- Provide technical support and troubleshoot issues related to Jira
- Collaborate with teams to identify and implement process improvements
- Develop and maintain Jira workflows, schemes, and custom fields
- Manage the integration of Jira with other tools and systems
- Train users on how to effectively use Jira for their projects
- Stay up-to-date with new Jira releases and features, and evaluate their potential impact on our operations
- Perform routine maintenance and backups to ensure the reliability and security of Jira

**Requirements**:

- 2+ years of Proven experience as a Jira Administrator, with a strong understanding of Jira functionality and architecture
- Strong technical skills, including experience with Jira REST APIs and SQL
- Ability to manage and prioritize multiple tasks in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Experience with Agile methodologies and project management is a plus
- Familiarity with other Atlassian products such as Confluence, Bitbucket, and Bamboo is a plu

**Education**:

- Bachelor's degree in Computer Science, Information Systems, or related field preferred

**What we offer**

At Spotnana, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.
- Paid Time Off
- Generous parental leave
- Health coverage including medical, dental, vision
- Wellness/Gym Reimbursement
- Company-wide Volunteer Day
- Education reimbursement program
- Mobile & Internet allowance
- Meal allowance
- Equity Analysis to ensure fair pay

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. W