Jira Administrator

1 day ago

Bengaluru, India Talent Crusader Full time

Description :5+ years (Exclusively in JIRA Administration , at least 2 yrs in JIRA Align)Key Responsibilities :- Administer, configure, and maintain Jira Software, Jira Service Management, Confluence, and related Atlassian products.- Create and manage workflows, screens, schemes, fields, permissions, and notifications.- Develop and maintain automation rules to enhance efficiency and reduce manual tasks.- Install, manage, and integrate third-party marketplace plugins and add-ons.- Manage Jira projects, boards (Scrum/Kanban), issue types, and templates for different business units.- Support user onboarding, access permissions, and troubleshooting.- Monitor system performance, perform upgrades, and coordinate with vendors when required.- Create and maintain reports, dashboards, filters, and project metrics.- Collaborate with cross-functional teams (IT, DevOps, QA, Business, PMO) to gather requirements and implement Jira solutions.- Develop and maintain Jira documentation, SOPs, and best practices.- Ensure data integrity, backups, and security compliance.Preferred Skills & Experience :- 5- 7 years of proven hands-on experience as a Jira Administrator.- Strong understanding of Jira workflows, schemes, and automation.- Experience with Confluence, Bitbucket, Service Desk, and Opsgenie is a plus.- Proficiency in Jira Query Language (JQL) and dashboard/report creation.- Familiarity with Agile/Scrum methodologies.- Experience with API integration and scripting (Groovy, Python, Shell, or similar) is an advantage.- Knowledge of user and license management.- Experience working with cloud and/or on-prem Jira environments. (ref:hirist.tech)

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