Operational Executive

2 weeks ago

Dum Dum Kolkata West Bengal, India Bong Pizza Full time

Job Description:
We are seeking an organized and proactive *Operations and Billing Coordinator* to manage billing, vendor relations, office documentation, and daily operations. This role will involve supporting multiple business functions including customer service, vendor management, reporting, budgeting, and quality control, ensuring the smooth and efficient functioning of our operations.

**Key Responsibilities**:
**Billing and Payment Management**:

- Prepare, send, and follow up on regular bills and invoices for clients.
- Ensure timely clearance of bills and manage any payment discrepancies.

**Vendor and Supplier Management**:

- Identify, evaluate, and select vendors to meet business needs.
- Place orders and maintain strong relationships with vendors and suppliers.
- Ensure timely and accurate deliveries from suppliers.

**Customer Service**:

- Address and resolve customer queries related to billing, orders, and delivery.
- Maintain positive relationships with clients by ensuring smooth and efficient service.

**Reporting and Documentation**:

- Prepare and manage all office documentation, including contracts, reports, and other necessary paperwork.
- Ensure all records are up-to-date, accurate, and ready for use across various projects.

**Quality Control**:

- Oversee the quality of products and services received from vendors and delivered to customers.
- Ensure that all packages prepared for delivery meet company standards.

**Budgeting and Cost Management**:

- Analyze requirements and assist with budgeting for procurement and operational expenses.
- Track costs and ensure the company stays within the allocated budget.

**Team Coordination**:

- Work closely with the marketing team to organize and deliver promotional materials to targeted destinations.
- Coordinate with other departments to ensure alignment and smooth execution of day-to-day operations.

**Qualifications**:

- MBA Operations, or a related field.
- Proven experience in operations, billing, vendor management, and team coordination.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and office management software.
- Ability to multitask and prioritize effectively.

**Skills**:

- Problem-solving and analytical skills.
- Budget management and cost control experience.
- Customer service-oriented mindset.
- Ability to work both independently and as part of a team.

Pay: ₹13,000.00 - ₹18,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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