Customer Retention Executive

**Required Skills: Excellent Communication,Google Analytics,A/B Testing Familarities,CRM,Creating Journeys** Description Location - Delisle Rd, Lower Parel West, Mumbai, Maharashtra 400013 **Overview**: As a Retention Executive/ Asssistant Manager, you will be responsible for developing and executing strategies to maximize customer retention and loyalty....

Roles and Responsibilities Join as a Customer Retention Executive, engaging customers and crafting strategies in our dynamic jewelry-tech fusion environment. Responsibilities include addressing concerns, negotiating renewals, and collaborating with the sales team. Desired Candidate Profile Qualifications demand excellent communication, empathy, a...

**Job Role** - Retention Marketing Executive Location - Mumbai Employment Type - Full-Time **Key Responsibilities** - **SMS Marketing**: - Design and implement SMS marketing campaigns to reach customers with timely and relevant messages. - Monitor and analyze campaign performance to continuously improve results. - **WhatsApp Marketing**: - Create and...

**Eligibility**: - Bachelor's degree in Marketing, Business, or a related field. - Proven experience (3-5 years) in retention marketing, with a focus on customer loyalty and engagement. - Strong analytical skills and the ability to interpret customer behavior data. - Excellent communication and interpersonal skills. - Creative thinking and a proactive...

**Key Responsibilities** - Handle inbound/outbound calls from customers expressing dissatisfaction or intent to cancel. - Listen empathetically and resolve concerns with clarity and professionalism. - Calmly manage irate or upset customers and offer tailored solutions. - Promote relevant services through upselling and cross-selling. - Maintain accurate...

About the Role:We are looking for a proactive and customer-focused Retention Marketing Executive who will be responsible for driving customer engagement, handling social platforms, and ensuring smooth communication with our audience. The ideal candidate will be at the intersection of customer support, digital marketing, and retention strategy—helping us...

About the Role: We are looking for a proactive and customer-focused Retention Marketing Executive who will be responsible for driving customer engagement, handling social platforms, and ensuring smooth communication with our audience. The ideal candidate will be at the intersection of customer support, digital marketing, and retention strategy—helping us...

About the Role: We are looking for a proactive and customer-focused Retention Marketing Executive who will be responsible for driving customer engagement, handling social platforms, and ensuring smooth communication with our audience. The ideal candidate will be at the intersection of customer support, digital marketing, and retention strategy —helping...

TEAM: CUSTOMER RETENTION & ENGAGEMENTResponsible for planning and executing all consumer campaigns that focus on retention of customers along with engagementWill have to monitor retention across various cohorts and prepare reports to understand campaign effectivenessStrategize and Execute innovative growth campaigns focused on acquiring new customersShould...

About the Role: We are looking for a proactive and customer-focusedRetention Marketing Executivewho will be responsible for driving customer engagement, handling social platforms, and ensuring smooth communication with our audience. The ideal candidate will be at the intersection ofcustomer support, digital marketing, and retention strategy—helping us...