Customer Relationship Executive

9 hours ago

New Delhi, India Manufacturing and Distribution Industry Full time

**Opening for Customer Relationship Profile**

**Eligibility Criteria**:

- A minimum of 06 Month -6 years’ experience.
- Excellent interpersonal and communication skills/Excellent skills of
- written & verbal communication.
- Presentable.
- Preferred from B2B industry
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focussed on customer satisfaction.
- A bachelor’s degree in Administration or related field.
- Min Graduate -Any
- Married Female / Preferably with settled family.
- Nearby Location.
- Good Typing Skills
- 25-35 WPM.

**Customer Relationship Management Executives Duties and**

**Responsibilities**:

- Build and maintain profitable relationships with key customers.
- Oversee the relationship with customers handled by your team.
- Resolve customer complaints quickly and efficiently.
- Keep customers updated on the latest products in order to increase sales.
- Expand the customer base by upselling and cross-selling.
- Understand key customer individual needs and addressing these.
- Meet with managers in the organisation to plan strategically.
- Conduct business reviews using CRM programmes.
- Know your competition and strategies accordingly.
- Maintaining Data base i.e Quotation / Invoice /sales order or sales documents acknowledgment.
- Good command in customer handling in hybrid mode - Face to Face or Offline or on call.
- Customer escalation matrix handling.
- Uptake the KRA designed by Company to fulfil the sales requirements till closer.
- Good hand in MIS Report Preparation.
- Order Processing.
- Payment Follow ups / Out standing payment follow ups with customers.

Job Location - Delhi 64 & 65 Ajmeri Gate, Delhi-110006

Salary
- Hike on Last drawn Salary

Interview Location - Ecotech-lll, Greater Noida West -201306

If you are interested please send me your updated CV.

**For more details, Call - Sanchita - 7980245354**

**Thanks and Regards,**

**Sanchita Mukherjee(HR)**

**7980245354**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 7980245354

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