Customer Relationship Executive

4 days ago

New Delhi, India Manufacturing and Distribution Industry Full time

**Opening for Customer Relationship Profile** **Eligibility Criteria**: - A minimum of 06 Month -6 years’ experience. - Excellent interpersonal and communication skills/Excellent skills of - written & verbal communication. - Presentable. - Preferred from B2B industry - Superior product knowledge. - A team player with leadership skills. - Maintain a positive attitude focussed on customer satisfaction. - A bachelor’s degree in Administration or related field. - Min Graduate -Any - Married Female / Preferably with settled family. - Nearby Location. - Good Typing Skills - 25-35 WPM. **Customer Relationship Management Executives Duties and** **Responsibilities**: - Build and maintain profitable relationships with key customers. - Oversee the relationship with customers handled by your team. - Resolve customer complaints quickly and efficiently. - Keep customers updated on the latest products in order to increase sales. - Expand the customer base by upselling and cross-selling. - Understand key customer individual needs and addressing these. - Meet with managers in the organisation to plan strategically. - Conduct business reviews using CRM programmes. - Know your competition and strategies accordingly. - Maintaining Data base i.e Quotation / Invoice /sales order or sales documents acknowledgment. - Good command in customer handling in hybrid mode - Face to Face or Offline or on call. - Customer escalation matrix handling. - Uptake the KRA designed by Company to fulfil the sales requirements till closer. - Good hand in MIS Report Preparation. - Order Processing. - Payment Follow ups / Out standing payment follow ups with customers. Job Location - Delhi 64 & 65 Ajmeri Gate, Delhi-110006 Salary - Hike on Last drawn Salary Interview Location - Ecotech-lll, Greater Noida West -201306 If you are interested please send me your updated CV. **For more details, Call - Sanchita - 7980245354** **Thanks and Regards,** **Sanchita Mukherjee(HR)** **7980245354** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Speak with the employer** +91 7980245354

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