Customer Relationship Management Executive

3 weeks ago


New Delhi, India Mana Projects Pvt Ltd Full time

CRM Executive – Mana ProjectsAbout Us Mana Group is on an exciting transformation journey, poised to cross ₹3,000+ Cr in project value Mana Projects is a prominent real estate developer based in Bengaluru. Established with a strong commitment to quality, innovation, and customer satisfaction, emerging as one of the top builders in the region. Mana Projects focuses on delivering high-quality residential projects, emphasising architectural finesse, sustainable practices, and timely delivery.Job Title :CRM Executive Location :Kadubeesanahalli, Bengaluru Employment Type :Full-time Working Days :6 days a week Office Hours :10 AM – 6 PM ( may differ based on business requirements ) Required Domain Experience :1 to 4 yearsRoles & Responsibilities > Build strong customer relationships through engagement and timely query resolution. > Provide regular project updates to customers and ensure they stay informed. > Encourage customer referrals by offering incentives and privileges. > Collect and publish customer testimonials on websites and property-related portals. > Handle customer escalations and ensure timely resolution. > Enhance customer service policies and strategies for enhanced service delivery. > Handle post-booking queries, allotment letters, agreements, and processing cancellations. > Coordinate with the legal team to ensure seamless documentation and compliance. > Work with the technical/site teams to facilitate a smooth handover process.Key Skills & Requirements > Strong communication and interpersonal skills. > Ability to handle customer queries and resolve escalations effectively. > Experience in customer engagement and relationship management. > Good understanding of real estate customer service processes. > Proficiency in ERP / CRM software and Microsoft Office Suite / Google Sheets.Employee Benefits at Mana Projects Employee Provident Fund Health insurance Professional Growth Employee RecognitionWhy Join Us ? At Mana Projects, we believe in delivering excellence not just in our projects but also in our work environment. As a CRM Executive, you will play a key role in ensuring customer satisfaction and building long-term relationships with our valued clients.



  • New Delhi, India Bridginggaps management solutions pvt ltd Full time

    **"HIRING FOR LARGEST ALLUMINIUM MANUFACTURING COMPANY"** We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships...


  • New Delhi, India McLine Studios Full time

    Job Title: Customer Relationship Executive (International Clients) Job Summary: The Customer Relationship Executive is Responsible for managing and maintaining positive relationships with our company’s overseas clients. This includes providing support and assistance to clients, handling clients inquiries and complaints, and working to resolve any issue...


  • New Delhi, India Anantam HR Full time

    Key Responsibilities- Build and maintain strong relationships with customers. - Handle inquiries, coordinate orders, and provide after-sales support. - Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting). - Assist the sales team with MIS reports, sales data analysis, and follow-ups....


  • New Delhi, India Anantam HR Full time

    Key Responsibilities Build and maintain strong relationships with customers. Handle inquiries, coordinate orders, and provide after-sales support. Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting). Assist the sales team with MIS reports, sales data analysis, and follow-ups....

  • Relationship Manager

    3 weeks ago


    New Delhi, India Green Start Management Consultancy Full time

    Job Title: NRI Relationship ManagerLocation: MumbaiLeading Bank is looking for a passionate and customer-focused NRI Relationship Manager to join the team in Mumbai.If you have experience in NRI banking, wealth management, and enjoy building long-term client relationships, this could be the perfect opportunity for you!Key Responsibilities:- Acquire and...


  • New Delhi, India dash and dot Full time

    dash and dot https://dashanddot.com/Job role - CRM & Digital Executive Location - Noida Salary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues...


  • New Delhi, India GreenAds Global Full time

    We are seeking an energetic and customer-focused Customer Relationship Executive (CRE) to join our dynamic team. The role involves maintaining strong relationships with existing clients, ensuring timely account recharges, assisting with cross-selling and up-selling of new products, and providing post-sales support to enhance customer satisfaction and...


  • New Delhi, India Acro HR Solutions Full time

    Job Description (Japan Desk - Associate) Location New Delhi, India (Aerocity Office) Position Summary As part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will...


  • New Delhi, India Acro HR Solutions Full time

    Job Description (Japan Desk - Associate) Location New Delhi, India (Aerocity Office) Position Summary As part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will...


  • New Delhi, India Acro HR Solutions Full time

    Job Description (Japan Desk - Associate)Location New Delhi, India (Aerocity Office)Position Summary As part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will collaborate...