Customer Relationship Executive

2 weeks ago

Malappuram, India Fujishka Solutions Full time

**Job description**

We are interested in hiring a dedicated and hardworking individual as a Customer Relationship Executive to join our Sales Department.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers.You are responsible for handling sales over the phone entirely and collect desired information from the clients. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**

1. Answering phones and explaining the product and services offered by the company.

2. Contacting existing customers as well as prospective customers using scripts.

3. Obtaining customer information and other relevant data.

4. Asking questions to the customer and understanding their specifications.

5. Resolving queries and issues related to the products and services.

6. Convert ERP leads to sales.

7. Suggesting solutions based on customer’s needs and requirements.

**Requirements**:
1. Good Communication Skill in English

2. Work experience as a Customer Relationship Executive, TeleMarketer, or a similar role in the Sales Department, Freshers can also

3. Great interpersonal skills.

4. Exceptional oral and written communication skills. Proficiency in English is a must.

5. Strong organizational skills.

6. Ability to work in a team or individually as and when required.

7. Ability to manage and handle multiple tasks.

Pay : 10000+Commission

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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