
Customer Relationship Executive
3 days ago
Handle inbound and outbound calls with professionalism
- Build and maintain strong customer relationships
- Follow up with clients regularly to ensure satisfaction
- Explain services, offers, and procedures clearly to customers
- Maintain and update customer records in Excel
- Understand customer needs and suggest suitable solutions
- Resolve issues or escalate to the concerned department
- Coordinate with the sales and support teams for smooth service
- Gather feedback and assist in improving customer experience
- Support the team in achieving client retention targets
- Reporting and Analysis **skills Required**:
- Excellent communication and interpersonal skills
- Polite, patient, and problem-solving attitude
- Basic knowledge of MS EXCEL
- Good listening and follow-up abilities
- Ability to multitask and stay organized
Pay: ₹8,000.00 - ₹13,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 27/05/2025
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