Customer Relationship Executive

3 days ago


Malappuram, India HOSTEN ALUMINIUM SYSTEM Full time

Handle inbound and outbound calls with professionalism
- Build and maintain strong customer relationships
- Follow up with clients regularly to ensure satisfaction
- Explain services, offers, and procedures clearly to customers
- Maintain and update customer records in Excel
- Understand customer needs and suggest suitable solutions
- Resolve issues or escalate to the concerned department
- Coordinate with the sales and support teams for smooth service
- Gather feedback and assist in improving customer experience
- Support the team in achieving client retention targets
- Reporting and Analysis **skills Required**:

- Excellent communication and interpersonal skills
- Polite, patient, and problem-solving attitude
- Basic knowledge of MS EXCEL
- Good listening and follow-up abilities
- Ability to multitask and stay organized

Pay: ₹8,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 27/05/2025



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