Customer Relationship Executive

5 days ago

Malappuram, India AM MOBIKES Full time

Responsibilities:

- **Making outbound calls**:Initiating contact with prospects or existing customers to promote products, gather feedback, or follow up on leads.
- **Handling inbound calls**:Answering customer inquiries, resolving issues, and providing support.
- **Understanding customer needs**:Actively listening to customers to understand their requirements and tailor communication accordingly.
- **Promoting products/services**:Effectively explaining product features and benefits to potential customers, addressing their concerns, and encouraging purchase or further engagement.
- **Maintaining call logs**:Documenting interactions, including outcomes, and updating customer records for future reference.
- **Meeting targets**:Achieving daily or weekly call targets and sales/engagement goals.
- **Following up**:Following up on leads and potential customers to nurture relationships and move them towards conversion.

**FOR MORE INFO: 98954 00111**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9895400111

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