Cse (Customer Support Executive)

13 hours ago

Ghaziabad, India GI Services Full time

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Lead generation
- calls handling inbound/outbound process
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree.
- A minimum of 1 year experience.
- Excellent interpersonal and written and oral communication skills.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**week off: Monday or Tuesday(not sunday)**

**Salary: fixed salary + Incentive (Negotiable)**

**ONLY FEMALES & IMMEDIATE JOINERS ARE PREFERRED.**

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9818610646

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