Customer Care Executive

4 days ago

Delhi Delhi, India PERCH Full time

**Job Summary**: We're looking to **hire** an immediate joiner for the role of **Customer** **Care** **Executive** — someone who loves solving customer problems and building strong customer relationships.

**Key Responsibilities**:

- Collect and share customer feedback to help improve products and services
- Make outbound calls to potential and existing customers to promote and sell our apparel collections
- Handle inbound inquiries and follow up on leads to close sales effectively
- Understand customer needs and recommend suitable products
- Provide after-sales support to ensure customer satisfaction and encourage repeat business
- Maintain accurate records of customer interactions and transactions

**Requirements**:

- Excellent communication and interpersonal skills
- Strong problem-solving ability with a customer-first attitude
- Self-motivated, target-driven, and capable of working independently
- Ability to persuade and close sales over the phone
- **Freshers are welcome to apply**

**Working Days : Monday to Saturday**

**Office Timings**: 09:30 AM to 06:30 PM**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Application Question(s):

- On a scale of 1 to 10, how would you rate your English Communication?
- Do you comfortable with making calls daily?
- Why do you believe customer care is important for any organization?
- If a customer was upset, how would you approach the conversation to resolve the issue?
- If a customer approaches you with several questions at the same time, how would you handle it?
- We must fill this position urgently. Can you start immediately?
- Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable Commuting or Working On-Site as Full-Time?
- Are you okay with a salary budget of Upto ₹15,000/- per month?

Work Location: In person

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