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Customer Care Executive

2 weeks ago

Saket Delhi Delhi, India Planyourworld Training Academy pvt ltd Full time

**Job description**

**Job Title: Customer Care Executive**

**Location**: Saket
**Employment Type**: Full-Time
**Experience**: 0 - 2 Years
**Salary**: Up to ₹20,000 per month
**Qualification**: Minimum Graduate (any stream)

**About Us**

Plan your world training academy PVT LTD is committed to providing outstanding service and building long-term relationships with our customers. We’re looking for enthusiastic and customer-focused individuals to join our growing support team

**Role Overview**

As a **Customer Care Executive**, you will be the voice of the company—responsible for managing customer queries, resolving complaints, and ensuring an excellent customer experience through timely and effective communication.

**Key Responsibilities**
- Resolve product/service-related queries and complaints in a timely manner.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Keep accurate records of customer interactions, transactions, and feedback.
- Coordinate with internal teams to ensure customer satisfaction and issue resolution.
- Follow communication procedures, guidelines, and policies.

**Requirements**:

- Graduate in any stream (mandatory).
- Good communication skills in English and Hindi (other regional languages are a plus).
- Basic computer knowledge (MS Office, typing).
- Strong listening, problem-solving, and multitasking skills.
- Prior experience in customer support or a call center is an advantage but not mandatory.

**What We Offer**
- Salary up to ₹22,000 per month based on skills and experience.
- Incentives and performance bonuses.
- Friendly and supportive work culture.
- Growth and learning opportunities within the company.
- 6-day working a week with Day shift.

**How to Apply**:
**Subject**: Application for Customer Care Executive

Call on 8076165401

HR Manager : Saurabh

Pay: ₹15,000.00 - ₹22,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person