Customer Care Executive

14 hours ago

Delhi Delhi, India XIIMBA ECOSYSTEMS Full time

A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a brand.

**Responsibility**

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

dealing with customer issues and churning out an easy-to-follow solution

**Job Types**: Full-time, Permanent

**Salary**: ₹10,900.00 - ₹16,990.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)

Work Location: In person

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