Customer Experience Executive

Management Level I Customer Experience Executive Team : CEC - US Reports to: Team Leader Role To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Business Function EQ India Operations team work closely with the EQ Group...

Management Level I **Customer Experience Executive**: **Team **:CEC - US **Reports to**:Team Leader **Role**: To assist shareholders regarding their shareholding account queries, buying and selling shares in acccordance with predetermined procedures and service standards under appropriate guidance and direction. **Business Function**: EQ India Operations...

**About our client** A leading NBFC **Job Title: Customer Experience: Chief Manager** **Experience: 10+ years** **Location: Chennai** **Qualification: PG must** This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans, and managing teams with a focus on excelling business...

**Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...

**ROLES AND RESPONSIBILITIES**: - Attend all the client calls and resolve client queries - Identify and assess customer needs to achieve satisfaction. - Determining the cause of the problem and explaining the best solution to solve the problem. - Serve customers by providing product and service information. - Provide accurate, valid, and complete...

Key Responsibilities: - Troubleshooting Issues: Address product-related concerns, such as issues with packaging, product quality, or delivery problems.  - Feedback Collection: Gather customer feedback on product satisfaction, service quality, and areas for improvement.  - Provide Accurate Product Information: Educate customers about Bookwater product...

Key Responsibilities:Handling Customer Queries: Respond to customer inquiries regarding Bookwater products, services, and brand-related information via phone, email, live chat, or social media.Troubleshooting Issues: Address product-related concerns, such as issues with packaging, product quality, or delivery problems.Feedback Collection: Gather customer...

Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

**Responsibilities** - Systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Continually collaborate with multiple departments including Customer Support, Sales, Operations, Back Office, Tech Engineering to understand and develop product knowledge - Ownership to improve...

Company DescriptionKnack Studios, established by NAC Jewellers in 2017, is a premier post-production facility. Located in a sprawling 15,000 sqft space, the studio is equipped with world-class technology including Dolby Atmos Mix Stages, VIP dubbing suite, ADR, VFX, DI suites. The facility offers comprehensive post-production services under one roof, with...