Customer Experience Executive

6 days ago


Chennai Tamil Nadu, India Annachy Full time

**About Us**:
We are an early-stage ecommerce venture (Annachy Shopping App), backed by Saravana Stores, a renowned South Indian retail chain with over 50 years of legacy and 6 flagship super-stores across Tamil Nadu. Our mission is to bring the same trusted shopping experience to online customers, delivering trusted quality products at the lowest prices.

**Role**:
We’re a fast-growing e-commerce company on a mission to redefine online shopping. With a customer-first mindset and a passion for innovation, we deliver seamless experiences across every touchpoint. Now, we’re looking for a dynamic **Customer Experience Executive** to join our team and help us elevate our service to the next level.

**Experience: 0-2 yrs only**

**Skills required**
- Identify the needs of customers, resolve issues, and provide solutions
- Ensure 100% Customer Satisfaction by resolving issues and complaints to Customers Satisfaction
- Should have the ability to adapt/respond to different scenarios related to order
- Multilingual languages (Hindi, Telugu, Malayalam or Kannada) are required along with English & Tamil.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you an immediate joiner?

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person



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