Customer Relationship Executive

5 days ago


Delhi Delhi, India Techsharks Internet Services Pvt Ltd Full time

Costumer Relationship Manager

Rajouri Garden

Timing: 10AM - 7PM (Mon-Sat)

**About Us**:
Techsharks Internet Services Pvt Ltd is a Digital Marketing firm and IT Solutions Business located in New Delhi, India. Our team of experts has over 8 years of experience and consists of qualified specialists in every service, including website development, digital marketing, social media management, content writing, graphic design, sales, and lead generation. Our professionals are committed to the growth and development of your company first and ours second. We thrive on delivering efficient and effective IT and marketing solutions to assist our clients in achieving their goals.

**Responsibilities**:

- Understand customer needs and develop plans to address them.
- Identify key staff in client companies to cultivate profitable relationships.
- Resolve customer complaints quickly and effectively.
- Forward upselling and cross-selling opportunities to the sales team.
- Promote high-quality sales, supply and customer service processes.
- Aim to preserve customers and renew contracts.
- Approach potential customers to establish relationships.
- Gain solid knowledge of competitors.

**Requirements**:

- Proven experience as a Relationship Manager.
- Knowledge of customer relationship management (CRM) practices.
- Experience in sales or customer service is preferred.
- Problem-solving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills.
- Customer-oriented mindset.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Client Handling: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9311376999



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