Customer Relationship Executive

15 hours ago

Delhi, India Rising Advisory Services Pvt. Ltd Full time

**Job Title: Customer Relationship Executive**

**Key Responsibilities**:

- Build and maintain strong relationships with our clients through regular communication and excellent customer service.
- Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring prompt and effective resolution of issues.
- Work closely with our tax and compliance management team to understand our client’s needs and provide tailored solutions to meet their specific requirements.
- Monitor client satisfaction levels and proactively identify areas for improvement to enhance our services and ensure client retention.
- Collaborate with other teams within the company, such as sales and marketing, to support business growth and achieve organizational goals.
- Maintain accurate client records, including contact information, service agreements, and billing details.

**Requirements**:

- Bachelor's or Master’s degree in business, accounting, or a related field.
- Minimum of 6 months of experience in a customer service or customer relationship management role, preferably in the tax or compliance industry.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to build and maintain strong client relationships and provide excellent customer service.
- Ability to work independently and as part of a team to meet organizational goals.
- Prior experience in Microsoft Office and customer relationship management (CRM) software.
- Strong organizational skills and attention to detail.

**Salary**: ₹10,778.92 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: One location

**Speak with the employer**
+91 9205943427

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