Customer Relationship Executive

4 days ago

Jasola Delhi Delhi, India Pacific Development Corporations Ltd. Full time

**Job Description - Customer Relationship Executive (Pacific Mall Jasola)**

We are seeking a proactive and customer-focused **Customer Relationship Executive** to join our mall operations team. This role is responsible for enhancing the overall visitor experience, building strong relationships with retailers and customers, and managing customer service operations including grievance handling and MIS maintenance.

**Key Responsibilities**:

- Drive **new customer registrations** through engagement initiatives.
- Maintain and update the **database of in-hand vouchers** and redemptions.
- Build and maintain strong **public relations with all retailers** within the mall.
- Enhance the **customer experience** by implementing and monitoring service standards across cleanliness, security, and assistance.
- Maintain effective **customer connect** and ensure a warm, welcoming environment.
- Keep daily records and update **customer MIS**, including queries, feedback, and redressal actions.
- Assist in organizing mall **events and activations**, ensuring alignment with brand image and enhancing footfall experience.
- Ensure proper **documentation** and tracking of all customer interactions and service issues.
- Implement **customer retention strategies** to improve loyalty and repeat visits.

**Requirements**:

- Graduate in any discipline; hospitality or retail background preferred.
- 1-3 years of experience in **customer service, front desk**.
- Strong **communication and interpersonal skills**.
- Proficient in **MS Excel and MIS reporting**.
- Ability to handle **customer grievances calmly and effectively** via multiple channels.
- A positive attitude and problem-solving approach.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- What is your current CTC in Lakhs per annum?
- What is your expected CTC in Lakhs per annum?
- What is your notice period?
- How many years of experience do you have in Accounts Payable?

Work Location: In person

  • Customer Relationship Executive

    3 days ago

    Jasola, Delhi, Delhi, India Pacific Development Corporations Ltd. Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Job Title: Customer Relationship ExecutiveLocation: Pacific Mall JasolaExperience Required: 2-5 YearsOffice Time - 1:00 Pm to 10:00 PMWorking days - six days a week with a weekday as your day offRole Overview:The Customer Relationship Executive will be responsible for enhancing customer engagement, ensuring a superior visitor experience and maintaining...

  • Customer Relationship Executive

    4 days ago

    Delhi, Delhi, India IDEAL PLACEMENT Full time

    Profile - **Customer Relationship Executive ( WFO )** Location - **Vikaspuri, Delhi** Qualification - **12th / Graduate** Salary - **18,000 - 25,000/pm** Experience - **1 - 3 Years ( Sales / Business Development Executive )** - **Only Female Apply** **Job Description: - ** - Basic Knowledge of MS Office / Google workspace. - Good English...

  • Customer Relationship Executive

    2 days ago

    Delhi, Delhi, India Ratti Corporation Full time

    Client Relationship Executive **Overview** We are seeking a passionate Client Relationship Executive to join Ratti Brands. In this role, you will be the key link between clients and the company, ensuring satisfaction with our skincare and dermatological products. Your strong communication and product knowledge will help address inquiries, resolve issues,...

  • Customer Relationship Executive

    1 week ago

    Delhi, India United Automobiles Full time

    **Job Summary** A **CRM (Customer Relationship Executive**) is someone who knows their customer’s needs, wishes and dreams. S/he should be well versed in the value delivered to customers and the problems customers are trying to solve. **Responsibilities and Duties** A **CRE (Customer Relationship Executive**) In Royal Enfield Showroom should be well...

  • Customer Relationship Executive

    1 week ago

    Delhi, India Samkan Products Pvt Ltd Full time

    **JOB DESCRIPTION** - Building and maintaining profitable relationship with customers - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Planning strategies for customer care and conflict resolution. - Keeping customers updated on the latest products in order to increase sales. -...

  • Customer Relationship Executive

    2 days ago

    Delhi, Delhi, India Niftel Communications Pvt Ltd Full time

    CUSTOMER RELATIONSHIP EXECUTIVE Subscription Upgrade and Service Sales - Executives will receive web leads and their responsibility would be to upgrade customer's existing subscriptions and pitch new services. Problem-solving - Analyze the cause of customer issues, generate solutions, and implement a plan to resolve them. Customer support practices -...

  • Customer Relationship Executive

    6 days ago

    Delhi, Delhi, India naukri mines Full time

    Sales Executive - Goel Enterprises **Location**:D-36, Gali no 9, Samyapur Industrial Area, Delhi-110042 **Industry**:Manufacturing (Plastic Cans & Drums) **Job Type**:Full-Time **Salary**:20k to 22k - **About Us**:_ Goel Enterprises is a leading manufacturer of plastic cans and drums, serving a wide range of industries. We believe in long-term...

  • Customer Relationship Executive

    3 weeks ago

    Delhi, India Aero Plast Limited Full time

    Location: Delhi, India (Work from Office) Department:Sales & Business Development Reports To: Sales Manager Type: Full-Time Company Description Aero Plast Limited, established in 1978 in Bahadurgarh, Haryana, India, provides a complete range of packaging solutions for India and worldwide. We specialize in manufacturing laminated packaging pouches, laminated...

  • Customer Relationship Executive

    5 days ago

    Delhi, Delhi, India Aero Plast Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Location: Delhi, India (Work from Office)Department:Sales & Business DevelopmentReports To: Sales ManagerType: Full-TimeCompany DescriptionAero Plast Limited, established in 1978 in Bahadurgarh, Haryana, India, provides a complete range of packaging solutions for India and worldwide. We specialize in manufacturing laminated packaging pouches, laminated...

  • Customer Relationship Executive

    6 days ago

    Delhi, Delhi, India DVM ProTech pvt ltd Full time

    As a Customer Relationship Executive, you will be responsible for establishing and maintaining positive relationships with our customers. Your primary goal is to ensure customer satisfaction and loyalty by addressing their inquiries, resolving issues, and providing exceptional service. You will play a vital role in enhancing the overall customer experience...