Room Attendant

**Job Overview**:
We are looking for a Room Attendant to join our housekeeping team. You should be an honest and hardworking individual having good manners.

You will be reporting directly to the Housekeeping Supervisor. You will be responsible for the cleaning and maintenance of the hotel. In addition to cleaning the guest rooms, you will also be cleaning the hallways, dining area and banquet halls.

As a Room Attendant, you should be ready to provide necessary services to guests while adhering to hotel policies and procedures. Your job is to provide excellent room service to the guests and ensure guest satisfaction. You should be quick in response and ready to work in shifts. You should have good communication skills.

**Responsibilities**:

- Maintain healthy and safe environment in the guest rooms
- Change bed linens and towels on daily basis
- Respond to guest complaints in a positive way and keep the guest satisfied
- Mop the floor regularly and make sure the bathrooms are clean
- Follow the health and safety rules
- Ensure the availability of sanitary items in bathroom
- Dust the furniture daily
- Clean the carpets and sofas
- Ensure the room is properly set and clean before the guest arrives
- Ensure that rooms are regularly cleaned according to the hotel procedures
- Take care of personal hygiene and tidiness as well
- Designate work to other room attendants in case of your unavailability

**Requirements**:

- Diploma in Hotel Management or equivalent qualification
- 2 years of work experience as a Room Attendant or Housekeeper in a hotel
- Good communication skills with ability to speak English & Hindi
- Physically active and efficient
- Flexible in working hours
- Attention to detail
- Excellent guest service skills
- Should be a team player
- Should be willing to work in shifts, on holidays as well as during festive periods.