Guest Relation Officer

1 week ago

Siruseri Chennai Tamil Nadu, India Dr. Kamakshi Memorial Hospital Full time

**Walkin**: Mon to Sat between 10am to 3pm

**Interview location**: No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130.

**Guest Relations Officer**:

- Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly.
- Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies.
- Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient.
- Information about Hospital, such as location of departments/offices, employees within the organization or services provided.
- Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups.
- Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy.
- Maintains departmental records and files and takes care of Department equipment.
- Participates in departmental meetings and related in-service educational programmes.
- Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis.
- Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register.
- Coordinating with Housekeeping for room cleaning.
- Coordinating with maintenance department for room maintenance work.
- Coordinating with Emergency staff for Admission.
- Arranging transport to wards.
- Reporting to Head of the Department.

**Qualification**:

- Any Graduate/Post Graduate.
- Experience: 0 to 5 years.
- Should posses high standards in communication and grooming.
- Rotational Shift.
- Immediate Joiners are preferred.
- Location: Siruseri (Near SIPCOT IT Entrance)

**Job Types**: Full-time, Permanent

Pay: Up to ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- Current monthly gross salary?
- Expected monthly gross salary?
- Willing to work in rotational shifts including night duties?
- Willing to work at Siruseri-Chennai location?
- Current location?
- Relevant work experience in years?
- Notice period days if any?

Work Location: In person

  • Guest Relations Officer

    2 weeks ago

    Purasawalkam, Chennai, Tamil Nadu, India Workontrix Full time

    Leading diagnostic center looking for **Guest Relations Officer**in **Chennai** location! **Work Location**: Purasawalkam, Nungambakkam, Adyar, Vadapalani & Chromepet **Qualification**: Any UG/PG or Bsc/MBA - Hospitality Management **Experience**: Fresher/Experience in any guest relations or customer service. **Shift**: Rotational **(No night shift for...

  • Guest Relation Executive

    7 days ago

    Injambakkam, Chennai, Tamil Nadu, India Sociall Full time ₹ 22,000 - ₹ 28,000 per year

    Job Summary:The Guest Relation Executive (GRE) is responsible for ensuring a warm welcome and smooth experience for all guests. The role focuses on providing excellent customer service, handling guest inquiries, resolving complaints efficiently, and maintaining a positive brand image.Key Responsibilities:Greet guests upon arrival with a friendly and...

  • Guest Relation Executive

    6 days ago

    Oragadam, Chennai, Tamil Nadu, India guiditechnology Full time

    **Hiring: Guest Relation Executive (Hotel Background Preferred) - Oragadam** **We are looking for a Guest Relation Executive with experience in the hotel or hospitality industry to join our team near Oragadam.** **Pleasant personality with good communication skills (English/Hindi/Tamil)** **Experience in guest handling, front office coordination, and...

  • Guest Relations Executive

    1 week ago

    Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. Guest Relations Executive Work Dynamics What this job involves? Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation...

  • Guest Relations Associate

    1 week ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25172552 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Relation Associate

    6 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25065502 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Chennai OMR, Survey No 169, Plot 1B-1A, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Relation Executive

    6 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25013140 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Chennai Velachery, No. 333, Bhuvaneshwari Nagar, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...

  • Guest Relations Executive

    1 day ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24190182 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India, 600018 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure their requests have...

  • Guest Relation Executive

    1 day ago

    T Nagar, Chennai, Tamil Nadu, India Spark Enterprises Full time

    **Guest Engagement**: **Job Summary** **Key Responsibilities** - Welcome guests warmly upon arrival and ensure seamless check-in and check-out processes. - Assist with inquiries, reservations, and other guest needs during their stay. **Personalized Service**: - Anticipate guest requirements and provide tailored solutions to enhance their experience. -...

  • Guest Relations Executive

    2 weeks ago

    Madurai, Tamil Nadu, India Heritage (A unit of Grand Luxe Hotels Ltd) Full time

    Greeting from Heritage Madurai ! "Heritage Madurai" rings with historic charm that echoes in every hallway and every room. Lounge by the Olympic-sized temple tank pool, or luxuriate in a plunge pool in your own private villa. - Act as the first point of contact for guest information - Address and document guest concerns in the database - Achieve amicable...