Customer Care Executive Inbound Voice

3 days ago

Mumbai, India Mega HR Full time

**Roles and Responsibilities**

Answer all the calls received in the agreed response matrix during the assigned shift
Routes call and/or all bookings to the correct department during the assigned shift
Maintain call logs and departmental MIS

Manage all the calls: General Inquiries, Booking an Appointment, Charges etc. by achieving desirable benchmarks, Follow Escalation matrix whenever requiredNeed Excellent English Communication Skills

**Perks and Benefits**
- Role:_Customer Success Associate
- Salary:_ Not Disclosed by Recruiter
- Industry:_Medical Services / Hospital
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Customer Success
- Employment Type:_Full Time, Permanent
- Key Skills
- Inbound Voice ProcessCustomer ServiceVoice Process
- Customer SupportVoice CallTechnical HelpdeskTechnical SupportService DeskInbound CallsCustomer Care
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Any Graduate

**Company Profile**:
Mega Hr Consultant

“Mega HR is a team of talent acquisition experts on a mission to help big and established businesses hire the best people and strategically acquire specialists, leaders & growth focused executives across multiple domains and verticals.”
- Company Info
- Contact Company:_Mega Hr Consultant

  • Customer Care Executive

    4 days ago

    Mumbai, India Career Choice Solution Full time

    Mumbai, Andheri East, Andheri Roles and Responsibilities 1. Handling inbound & outbound calls/chats. 2. Understanding customer behaviour & adopt accordingly. 3. Seller on boarding process/sales. i. Fresher / Experienced < 1 year ii. Hold Fluent Communication in English & Local Language iii. Under Graduate / Graduate Education No Bar iv. Should be flexible in...

  • Customer Care Executive

    4 weeks ago

    Navi Mumbai, India Cubicle Consultancy Full time

    Handle customer queries & concerns effectively through inbound & outbound callsProvide exceptional customer support by addressing inquiries, resolving issues, & offering solutionsDemonstrate a customer-centric approachCustomer CareVoice Process Required Candidate profile Conduct outbound calls to follow up on customer inquiries and provide necessary...

  • Customer Care Executive

    1 week ago

    Mumbai, India Empric Outsourcing Pvt Ltd Full time

    We are hiring for **Customer Service Executive **for Inbound Calls for voice process **Responsibilities-** - **Handling inbound calls of Customer and clients**: - **Solving their queries**: - **Maintaing daily report**: - **Maintain good customer relations.**: - **Maintain records of the conversations with the customer and analyse the data. write and...

  • International Customer Care Voice/chat

    3 days ago

    Mumbai, India KVC CONSULTANTS Full time

    **Hello We are Hiring for a customer support profile in Mumbai - **Kindly note it is a WORK FROM OFFICE ROLE IN Mallad** **Roles and Responsibilities** - To resolve all customer issues in a timely manner- to maintain customer feedbacks which will help to improve the process**Eligibility** - Freshers with - **Excellent communication in English **may only...

  • Customer Care Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Cubicle Consultancy Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Handle customer queries & concerns effectively through inbound & outbound callsProvide exceptional customer support by addressing inquiries, resolving issues, & offering solutionsDemonstrate a customer-centric approachCustomer CareVoice Process Required Candidate profileConduct outbound calls to follow up on customer inquiries and provide necessary...

  • Customer Care Executive

    4 days ago

    Mumbai, India Sher Bazaar Full time

    We are Hiring for Customer Care Executive /voice Process / Tele-caller Location: Lower Parel (Mumbai) Designation: Customer Care Executive/ Tele Callers/ Voice Process Responsibilities and Duties Excellent Communication ( Hindi / English ) Client Servicing Skills Ability to Work hard **Salary**: ₹11,000.00 - ₹13,000.00 per month Schedule: - Fixed...

  • Customer Care Executive

    4 days ago

    Mumbai, India Sher Bazaar Full time

    We are Hiring for Customer Care Executive /voice Process / Tele-caller Location: Lower Parel (Mumbai) Designation: Customer Care Executive/ Tele Callers/ Voice Process Responsibilities and Duties Excellent Communication ( Hindi / English ) Client Servicing Skills Ability to Work hard **Salary**: Up to ₹112,000.00 per year Jadwal: - Flexible shift

  • Inbound Voice Process

    2 weeks ago

    Mumbai, India K-RY Tech Advisory Full time

    **Overview**: The Inbound Voice Process (Sales) position is critical to our organization as it directly interacts with potential customers, playing a key role in driving sales and revenue growth. The representative acts as the initial point of contact for customers, promoting products or services, and ensuring a high level of customer satisfaction. **Key...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India Apex One Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Role:We are hiring enthusiastic and customer-oriented professionals for our International Voice Process. If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity Key Responsibilities:Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate...

  • Customer Care Executive

    4 weeks ago

    Mumbai City District, India Krystal Integrated Services Limted Full time

    Roles and Responsibilities Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns. Provide accurate information on products/services offered by the company. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM...