Hotel Front Office Executive

2 days ago

Hunasamaranahalli Bengaluru Karnataka, India Delight Hospitality Full time

**Front Desk Executive**

**Location**: Aero Hotel Bangalore, near Kempegowda International Airport, Bangalore
**Age Requirement**: 25-40 years

**About Sterling Hotels**
**Sterling Hotels Bangalore** chain, a unit of **Delight Hospitality**, which operates 84 rooms across three hotels: Sterling Inn, Aero Hotel, and Sterling Plaza. All properties are located within a 15-minute radius of the airport, providing convenient and comfortable stays for our guests.

**Position Overview**

We are seeking a **Front Desk Executive**with a strong hospitality background to oversee and manage daily operations at the property. This role requires a dynamic individual who excels in customer service, team coordination, and strategic growth planning.

**Key Responsibilities**
- Welcome guests and ensure a seamless check-in and check-out process.
- Develop and implement strategies to drive customer sales and increase monthly revenue.
- Collaborate with the sales team to grow corporate bookings by adding new firms to the customer base.
- Maintain effective relationships with customers and staff to ensure high levels of satisfaction.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Monitor and manage front desk operations, ensuring adherence to company standards.

**Qualifications**
- **Experience**: Proven hospitality experience, preferably in front desk or customer-facing roles.
- **Skills**: Excellent communication, interpersonal, and organizational skills.
- **Personality**: Warm, approachable, and detail-oriented.
- **Age**: 25-40 years.

**What We Offer**
- Opportunities for growth within a rapidly expanding hospitality group.
- Performance-based incentives.
- A professional and collaborative work environment.

**Join Sterling Hotels Bangalore and be part of a team that is redefining hospitality near Kempegowda International Airport.**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Hotel management: 2 years (required)

Willingness to travel:

- 100% (preferred)

Work Location: In person

Expected Start Date: 01/02/2025

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